Clark University’s School of Professional Studies seeks to fill the position of Academic Advisor. Reporting to the Associate Provost and Dean of School of Professional Studies, the successful candidate will provide high level quality academic support to the assigned student population (undergrad and grad) and will work collaboratively with the Office of the Registrar, Admissions, and the School of Professional Studies (SPS) academic/administrative staff to ensure all student issues and concerns are addressed.
This individual’s primary responsibility is to provide quality direct services to students. Other responsibilities are related to and integral in developing and continuously improving to enhance student satisfaction, student persistence, retention and ultimately the whole student experience.
Duties and Responsibilities: The Academic Advisor serves as the primary contact for the assigned roster of students to engage and guide them toward academic success.
Assists with course scheduling, in coordination with the SPS Program Leads, to minimize conflicts that would prevent students from completing degree, concentration, or certificate requirements. Each term, reviews and updates student course checklists and track compliance with other concentration-related policy requirements.
Provides basic registration guidance and advising to new students before orientation. Refers students with questions about specific research topics, career paths, and other content questions to the appropriate faculty members and resource centers; serves as an important clearinghouse that will improve student engagement with faculty and the wider Clark community.
The Academic Advisor:
Supports and advises students with academic planning and navigation that help students successfully achieve their educational goals.
Executes the Early Detection process each semester including monitoring students at risk.
Serves as a liaison with faculty and other parties to address student concerns/issues.
Develops a robust support network and resources for student success.
Creates and implements support services and programs to students.
Evaluates and monitors the needs of the assigned student population.
Bachelor degree, required.
Minimum 3 years in the field of academic advising/student affairs and development.
Effectively expresses oneself in oral and written communication.
Demonstrated sensitivity to the needs and concerns of a diverse student population and demonstrated ability to meet their needs.
Experience working with adult learners, international students, and online students.
Displays proactive problem solving approach toward student engagement and success.
Exercises sound, accurate and informed independent judgment.
Maintain composure when faced with difficult or challenging situations.
Collaborates effectively with others to achieve high quality student engagement and academic success.
Demonstrates a high level of self-discipline and self-motivation to accomplish the duties and responsibilities of the position.
Responsible, dependable, organized, and detailed-oriented with demonstrated ability to successfully manage multiple and competing priorities.
Ability to discern appropriate level of communication with multiple audiences and maintain confidentiality and compliance with ADA, FERPA, SEVIS and other applicable state, federal, University and School of Professional Studies policy and guidelines.
Proficiency in Microsoft Office Suite tools.
Flexible with work assignments and hours that include some evening and weekends.
This is a full-time, 40 hours per week, 12 month position with excellent benefits, which include employee and family tuition benefits, 4 weeks’ vacation, generous retirement plan, free use of campus fitness center and many more.
Review of applications will begin immediately. Salary will be commensurate with skills and experience. Please email résumé and cover letter to firstname.lastname@example.org. Applicants must reference Job code 199SPS in the subject line to be considered for this position.
Clark University embraces equal opportunity and affirmative action as core values: we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. This commitment applies to every aspect of education, services, and employment policies and practices at Clark. Our commitment to diversity informs our efforts in recruitment, hiring and retention. All positions at Clark share in the responsibility for building a community that values diversity and the uniqueness of others by exhibiting integrity and respect in interacting with all members of the Clark community to create an atmosphere of fairness and belonging. We strongly encourage members from historically underrepresented communities, inclusive of all women, to apply.
Internal Number: 199SPS
About Clark University
Founded in 1887, Clark University is a liberal arts-based research university committed to
scholarship and inquiry that addresses social and human imperatives on a global basis. It is the place where Robert Goddard invented the modern rocket, where Sigmund Freud delivered his only lectures in the United States, and where current students stake their claim to the Clark motto, “Challenge Convention, Change Our World,” which is the rallying cry that inspires our community every day.
Located in Worcester, Massachusetts, Clark University educates its undergraduate and graduate students to be imaginative and contributing citizens of the world, and to advance the frontiers of knowledge and understanding through rigorous scholarship and creative effort. The University’s engages students in such areas as biology, chemistry, economics, geography, psychology, urban education, management, environmental science and policy, Holocaust and genocide studies, and international development and social change.
Clark University’s pioneering model of higher education, LEEP (Liberation Education and Effective Practice) compels undergraduate students to thrive in authentic world and workplace settings, and prepares them for lives and careers of consequence.