Stanford's Department of Athletics, Physical Education and Recreation (DAPER) supports the campus Recreation and Wellness initiatives. The core tenets of the Departments culture, The DAPER Way are: Embrace Scholar-Athleticism, Pursue and Revere Excellence, Lead With Courage, and Work Cohesively. All department actions and employees are guided by these principles. The Department of Recreation and Wellness is comprised of four divisions: Health and Human Performance (HHP), Recreation, Wellness, and Business Operations. They complement each other by meeting the needs of different students, faculty and staff, while offering a wide range of quality programs which encourage and facilitate all participants to realize opportunities for physical fitness, health and well-being. This position is responsible for the day-to-day operations of the Stanford BeWell Program (BeWell) related to communication (phone, email, live chat and walk-in) and assisting with BeWell programs and special events. This position is responsible for working with the BeWell Team to maintain the high level of participation satisfaction within the program.
CORE DUTIES: Operations (60%)
Answer the daily BeWell Stanford communications, via phone, email, live chat or walk-in (1 business day guaranteed response for phone and email)
Provide front office welcome and assistance to those entering Recreation and Wellness office space
Serve as central point of contact for BeWell screeners and coaches with participant program questions
Compile and communicate program issues and bugs with BeWell team members, communications team and IT team
Work with Health Improvement Program and Stanford Recreation & Wellness to assist participants during registration times
Manage the distribution of supplies related to the BeWell Walkers program
Perform berry uploads for individual berry credit from all BeWell partners, and approval of validation forms within 2 business days of submission
Coordinate the distribution of BeWell related materials and giveaways following special events
Maintain the berry calendar of events for the BeWell website by working closely with partner programs to monitor all one-time berry-eligible classes and workshops. Programming (30%)
Assist with the coordination and execution of all BeWell special events, Cardinal Walk, Annual Employee Wellness Fair, Sharing Wellness, Harvest Festival and BeWell ticket promotions with Athletics
Assist with projects related to special events
Provide other department partners on campus annual program related documents and information (i.e. Learning and Organizational Effectiveness, WorkLife, The Help Center, EH&S, etc)
Present weekly at New Hire Orientation Other (10%)
Submit payroll file to Payroll department for processing of BeWell incentive payments
Assist with BeWell programming (monitoring BeWell workshops, healthy work environment meetings and others as they arise)
Assist with ordering of program and office supplies
Maintain a current certification in HIPPA policies to ensure secure access to all medically-related information in dealing with the BeWell employee incentive program
Education & Experience: High school diploma and three years of administrative experience, or combination of education and relevant experience. Knowledge, Skills and Abilities:
Proficient computer skills and demonstrated experience with office software and email applications.
Demonstrated success in following through and completing routine tasks.
Strong organizational skills and attention to detail.
Strong verbal and written communication skills.
Excellent customer service and interpersonal skills.
Ability to prioritize and multi-task.
Certifications and Licenses: None
Constantly perform desk-based computer tasks.
Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 10 pounds.
Rarely twist/bend/stoop/squat, kneel/crawl. * - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.
Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.
Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law.
Location: Recreation and Wellness, California, United States Schedule: Classification Level:
Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
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Located between San Francisco and San Jose in the heart of Silicon Valley, Stanford University is recognized as one of the world's leading research and teaching institutions. Leland and Jane Stanford founded the University to "promote the public welfare by exercising an influence on behalf of humanity and civilization." Stanford opened its doors in 1891, and more than a century later, it remains dedicated to finding solutions to the great challenges of the day and to preparing students for leadership in a complex world. The University's thriving diverse community is comprised of nearly 7000 undergraduate students, 9000 graduate students, 2000 faculty members, 1900 postdoctoral scholars, and over 11,000 academic and administrative staff in seven schools including several interdisciplinary research centers and institutes. The campus spreads over 8000 contiguous acres and nearly all undergraduates live on campus. Stanford offers bachelor's and master's degrees in addition to doctoral degrees (PhD, MD, DMA and JD) plus a number of professional and continuing education programs and certifications. More at http://facts.stanford.edu and http://www.stanford.edu. Stanford University is an ...equal opportunity employer and is committed to increasing the diversity of its faculty. It welcomes nominations of and applications from women, members of minority groups, protected veterans and individuals with disabilities, as well as from others who would bring additional dimensions to the university’s research, teaching and clinical missions.