Job Requisition Number: 27130. Student Affairs Overview: The Division of Student Affairs at UC Berkeley is the gateway to all aspects of the student experience. From recruiting and enrolling; to feeding and housing; to leadership and development opportunities — we put Berkeley’s students first. We pride ourselves on our culture of care and the services we provide to students throughout their university journey. Our commitment to access, service, and engagement is helping to shape the lives of tomorrow’s leaders. To learn more about the culture of UC Berkeley Student Affairs, please visit http://sa.berkeley.edu/gobig/staff
For more information about the Division, please visit http://sa.berkeley.edu/we-are-student-affairs
Business Operations Departmental Overview: Our mission is “We Serve those that Serve Students” and we embody this mission by providing administrative services that benefit our clients so they can spend their time in direct service to students. We provide an extensive array of services including procurement, cashiering, accounts receivable/payable, event and travel management, facility services, safety, workstation ergonomics, imaging and mail services, project management and workforce planning for more than 3,381 employees. For more information about Business Operations, please visit http://sa.berkeley.edu/busops
We are looking for a dynamic team member who embodies our aspirational culture to join a great workplace where staff trust the people they work with, take pride in what they do, and feel a sense of community in support of the student experience.
Counsel’s department managers and supervisors. Provides support to departments in administering policies and programs to ensure early and/or on-time return-to-work dates. •Initiate early communication with injured employees and their supervisors. •Maintain effective communications throughout the recovery period in order to coordinate services among healthcare practitioners, workplace managers, and claims administrators •Facilitate, monitor, and support injured employees performing regular, modified, and transitional or alternative work during recovery with focus on restoring, improving, maintaining and/or preventing deterioration of functioning in all life activities, including employment at the earliest appropriate time consistent with an individual’s strengths, abilities, capabilities, and limitations. •Work with supervisors to adjust workplace accommodations within the scope of return-to-work programs. •Ensure all Physical, Environmental and Mental Demand (PEM) forms are kept up-to-date. •Educate department heads on the value of a successful RTW program and recommended best practices that will improve their trends and experience. •Provide departmental training, which will be customized to meet the specific departmental needs. •Training topics for management, supervisors and employees will include: fundamentals of Workers Compensation, Disability Management Services (DMS), the Return-to-Work process, rights & responsibilities, and the relationship between RTW and ADA & FMLA. •Provide ongoing RTW support while maintaining a positive business relationship with departments by providing timely and effective customer service. •Mentor departments and explore RTW opportunities by providing suggestions of potential modified jobs within their industry. •Act as a liaison between medical providers, departments, and employees to interpret restrictions. •Maintain ongoing communication with the department throughout the RTW process to insure successful closure. •Trains communicates and sets follow-ups with department to complete injury reports in a timely manner through the University EFR system.
Counsel’s employees concerning sensitive and difficult to resolve work-related problems. Provides management and employee support for medical separation process. •Identify the functions that are critical to the job and that the employee must be able to perform with or without an accommodation. •Obtain an assessment of the worker's capabilities from his or her treating physician. Actively works with physicians to clarify medical restrictions, limitations and their impact on work functionality. •Research available accommodations and review the options together. •If the worker cannot return to his or her regular job with or without an accommodation, offer an alternative in coordination with the department. Ensures proper documentation outlining process is appropriate. •Keep in touch with the worker after he or she returns to work to offer support. Adjust accommodations as the worker improves.
Prioritizes work assignments, conducts complex RTW trends analyses and develops resulting recommendations. •Analyze RTW data to identify and develop claim trends. •Produce statistical and analytical reports, charts and graphs that provide a visual representation of claim trends. •Track and report all RTW cost-savings related to temporary and permanent disability. •Provide clients with recommended best practices that will improve RTW trends and experience. •Monthly and year to date tracking of receipt of job descriptions, successful RTW claims, department meetings, department contacts, number of cases referred. •Track and report to management on open claims with significant reserves. •Document RTW Actions in University systems. •Keep management informed by submitting activity and results reports, such as monthly and annual reports.
Works with SA Division on complex RTW and workers' compensation liaison programs to assist in meeting business objectives. •Performs or directs outreach and communication to division personnel. •Development and delivery of an annual Risk Improvement Action Plan (RIAP). •Provide ongoing RTW training for new employees. •Monitors compliance with insurance requirements and campus policy. •Coordinate efforts with Environmental Health and Safety (EH&S), Divisional Safety Officer (DSO), Disability Management Services (DMS), Human Resources (HR), Union, and other University departments or partners. •Publicize using the Office of Ethics Risk and Compliance Services (OERCS) “Whistleblower Hot Line”, or other systems, as an anonymous method to report suspected Workers’ Compensation abuse. •Relay any reports of suspected Workers’ Compensation abuse or fraud to the FS Director (or designee).' •Maintains knowledge/expertise on existing/proposed changes in all regulations; interprets and applies relevant laws, regulations, codes and standards, including making recommendations for work environment changes based on interpretations and principles of professional practices. •With complete confidentiality, advises all levels of managers, supervisors, and employees in developing job descriptions, resolving benefits issues, and providing guidance on compensation programs, personnel policies and procedures.•2+ years of experience in Worker's Compensation & Risk Management. •At least 1 year of prior claims handling experience. •Experience managing RTW programs for unionized staff across multiple contracts •Strong understanding of workers’ compensation laws and regulations. •Considerable exposure to medical conditions and terminology; knowledge of impact of medical conditions on work functioning, job task analysis and worksite accommodations. •Possesses strong analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills. •Is skilled in communicating clearly and effectively verbally and in writing. •Demonstrates skill in prioritizing competing work assignments, employing political acumen and integrating information to determine appropriate courses of action and their implications. •Possesses strong analytical, active listening and critical thinking skills. •Demonstrated ability to handle very difficult or volatile situations/individuals effectively.
Education/Training: •Bachelors degree in related area and/or equivalent experience/training This is a contract position for 1.5 years
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.