Knox College seeks a technologically-savvy, resourceful, and driven individual to join the newly established Student Financial Services team. Members of our team work with prospective and current students and their parents, assisting them in applying for financial aid, managing the costs of college, and guiding them toward successful completion of a Knox degree.
As the successful candidate, you would provide a full range of financial aid counseling services; analyze and verify financial aid applications; award financial aid based on federal, state, and institutional policies; participate in outreach activities both on- and off-campus; assist families in managing the costs of college and ensuring timely payments; and serve as the coordinator of billing and student accounts. You will also play a key role in utilizing new technologies and leading initiatives to help us improve the delivery of financial aid, student billing, payment plans, and related services.
The following are the qualifications for this position:
Bachelor’s degree from a four-year college or university
At least three to five years of related experience in a financial aid office or equivalent experience in a higher education setting
Strong proficiency in the use of information technology and the delivery of online services; experience working in a paperless office is a plus
Strong analytical skills and the ability to interpret and apply federal regulations
Commitment to excellent customer service and retention
Excellent interpersonal, verbal, and written communication skills
Ability to work independently and manage multiple tasks and projects
Willingness to work additional hours during peak financial aid processing and student billing seasons
An appreciation for a residential liberal arts education, respect for individual differences, openness to the values and opinions of others, and flexibility to adapt to constant change
Experience with Satisfactory Academic Progress standards is a plus
Experience with the student accounts, billing, and payment process is a plus
Application: Learn more and complete Knox College employment application by going to https://knoxhr.bamboohr.com/jobs/ Review of applications will begin June 24. Finalists will be subject to a background check.
Knox College is a nationally ranked, private, residential liberal arts college of 1,400 students from 48 states and 51 countries. Founded in 1837 by social reformers strongly opposed to slavery, Knox was one of the first colleges in the United States open to all, regardless of race, gender, or financial means. The College recruits a national and international pool of high ability students and stands out among its peers for the inclusion of first-generation, international, and students of color, in a culturally rich and vibrant campus community.
Notice of Non-Discrimination Knox College does not discriminate on the basis of sex, pregnancy, gender identity or expression, race, color, creed, national or ethnic origin, religion or religious affiliation, sexual orientation or preference, age, marital or family status, disability, veteran status, or other status protected by applicable federal, state, or local law in admission, financial aid, employment, athletics, or any other aspect of its educational programs or activities. Any inquiries regarding Title IX or the College’s policies that prohibit discrimination should be directed to the Title IX Coordinator or the Department of Education Office for Civil Rights.
Internal Number: 557
About Knox College
Knox College is a nationally ranked, private, residential liberal arts college of 1,400 students from 48 states & territories and 51 countries. The College recruits a national and international pool of high ability students and stands out among its peers for the inclusion of first-generation, international, and students of color, in a culturally rich and vibrant campus community. Nearly two-thirds of our applicants are students of color or international students.