This position is responsible for the support of HRIS applications (including Banner HR, Talent Acquisition and Time Tracking) within the Human Resources department. This includes responsibility for the application, system maintenance/upgrades and support of the Banner HR, Workforce Software and Applicant Tracking systems, as well as Cognos/Argos reporting. In addition, this position is responsible for reports/queries, analysis of data, interfaces, continuous automation efforts, data integrity, security, documentation of HRIS processes/policies/workflow, systems training and customer service and problem resolution activities.
- Bachelor’s degree required. - 1-3 years of related experience (systems and/or HR systems), - Experience/knowledge of the BannerHR and/or HRMS systems preferred - Proficient in SQL Developer preferred - Familiarity with Human Resources and Payroll functional processes preferred - Strong Microsoft Excel skills required - Must be a self-starter with the ability to take initiative, work independently, and use creative problem-solving skills to solve technical or process-related problems - Must have excellent customer service skills and the ability to communicate effectively with non-technical employees and management. Knowledge of principles and processes for providing customer service i.e. customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction. - Must have solid communication, organization, functional and technical skills - Must be able to handle multiple tasks and prioritize work effectively to meet deadlines
A criminal background check will be required.
Requisition Number: STFR005544
Internal Number: 61959
About Northeastern University
Founded in 1898, Northeastern University is a private research university located in the heart of Boston. Northeastern is a leader in worldwide experiential learning, urban engagement, and interdisciplinary research that meets global and societal needs. Our broad mix of experience-based education programs?our signature cooperative education program, as well as student research, service learning, and global learning?build the connections that enable students to transform their lives. The University offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools.