Reporting to the Director for Management and Operations for the PHIA Project, the Knowledge Management Officer will oversee the refinement and expansion of knowledge management systems for the PHIA project. S/he will be responsible for maintaining the knowledge-sharing platform to be used for the management of key, priority and sensitive project documentation. S/he will also develop policies and procedures for knowledge management and provide training and assistance to project staff regarding the use of the knowledge-sharing platform. S/he will work to institutionalize best practices, drive improvement in systems and processes, and ensure consistency in how PHIA knowledge and information is captured by and transferred between PHIA project team members and stakeholders
Assess the current knowledge management system and processes that the PHIA project has in place, and identify gaps and challenges, including priority knowledge that is not already documented and/or easily accessible. 20%
Articulate knowledge management theory and the underlying principles, processes, enabling tools and technologies to deepen staff commitment to knowledge sharing practices; understand and share how new communications, collaboration and information technologies effectively support the knowledge management processes. 20%
Develop and implement a comprehensive knowledge management strategy that is responsive to the needs of the project team, improves documentation, categorization and organization of explicit and tacit knowledge (e.g. lessons learned) and harnesses untapped capabilities of the existing knowledge management platforms. 10%
Develop and implement knowledge management policies and procedures for the PHIA project, and provide training to project staff to ensure consistency in how PHIA knowledge and information is captured by and transferred between PHIA project team members and stakeholders. 10%
Lead information-sharing across the PHIA team to deepen staff understanding of effective strategies and tactics, best practices, and content that allow staff to efficiently navigate the PHIA project activities. 10%
Drive best practices for knowledge sharing among the PHIA team. Advise PHIA project team members and stakeholders on ways to facilitate communication, and strategies and mechanisms to institutionalize information. 10%
Manage the content and delivery system of the PHIA project's primary knowledge-sharing platform (ICAPOnline); ensure that the platform is effective - easy to use and navigate, regularly updated, and institutionalizes important information; secure the participation of colleagues in contributing content. 15%
Perform other related duties as directed. 5%
Bachelors Degree or equivalent in education and experience plus 3 years of related experience
A Master's degree in social sciences, non-profit management or related degree.
Experience working in public health research, or related areas.
May require international travel up to 1-2 international trips to Sub Saharan Africa for a duration of 7 -10 days.
Three writing samples are required as part of the application
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Internal Number: 500664
About Columbia University
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.