The Telephone Operators utilize equipment to route, receive and place calls to all campus locations, as well as disseminate information to callers as necessary.
Minimum Qualifications (Required):
Experience working in a fast paced office environment
Positive, pleasant, customer-friendly demeanor and communication skills
Demonstrates a commitment to department core values of safety, integrity, process improvement and customer satisfaction
Strong interpersonal skills including the ability to work collaboratively in a team as well as independently with limited supervision
Strong organizational and communication skills with an attention to detail
The ability to work effectively with diverse groups
Experience working with telephone switchboards or telephone routing is a plus
Special Instructions to Applicants:
This is a part-time, non-unit, non benefited position.
Initial review of applicants will begin immediately and continue until position is filled. However, the position may close when an adequate number of qualified applicants are received.
Please include a resume and cover letter with your application. Names and contact information of three references will be required at the time of application.
Internal Number: 501245
About University of Massachusetts Lowell
UMass Lowell is a public university committed to preparing our students for work in the real world? solving real problems and helping real people? by providing an affordable high-quality education.Whether you?re pursuing a career path or still searching for one, UMass Lowell is the ideal place to discover and achieve your purpose. Our campus is bursting with energy? enrollment is up, new academic programs are being launched, and new facilities are being acquired and are under construction. Most importantly, our students are more successful than ever thanks to highly accredited programs, our focus on experiential ?hands-on? learning, and personal attention from our accomplished and committed faculty and staff.