The University of Washington (UW) is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty. UW Continuum College (UWC2) expands the reach of the University of Washington with programs like UW Professional & Continuing Education, International & English Language Programs, Summer Youth and the Osher Lifelong Learning Institute at the UW that meet the needs of various learners at all phases of their lives. We're focused on removing obstacles to relevant educational opportunities by addressing geographic, financial, length of commitment and time constraints, increasing access to knowledge for more people. As a diverse community that values inclusivity and collaboration, we foster a respectful, supportive workplace where innovation comes to life. By looking ahead and experimenting with new approaches, we're creating new educational opportunities to help people thrive in a world of change.UWC2 has an outstanding opportunity for a Lead International Student Advisor for our International & English Language Programs (IELP) team.This position will lead a team of two advisors working within the IELP Student Services unit and will support the success of students in a variety of short, medium, and long-term programs through ensuring delivery of high quality, holistic advising services. In order to accurately advise students and represent IELP to current and prospective students via phone, email, and in person, this position must be very knowledgeable about IELP offerings, as well as university, departmental, and program policies.This position will have daily contact with students from a wide variety of backgrounds, and will be responsible for general advising, as well as counseling/mentoring and monitoring IELP students with attendance or academic performance issues. They will also hold the role of Primary Designated School Official (PDSO). Collaboration with various members of UWC2 staff will be frequent and complex, and this position will need to keep all stakeholders informed and involved. This position may also need to work with academic department contacts and faculty on campus regarding registration, course offerings, and advising matters (including students' academic performance). This supervisor is expected to maintain and instill our values: diversity and respect for all, a never-ending pursuit of excellence, integrity, and trust & openness.RESPONSIBILITIES:STUDENT ADVISING*Serve as the Primary Designated School Official (PDSO) and regulatory lead to other DSO's at UWC2.*Maintain accurate student records according to SEVP, UWC2, and governmental guidelines. *Assist students with applications for OPT; track students on OPT per USCIS regulations.*Advise students on selecting and enrolling in Academic English Program (AEP) courses, and on other issues such as F-1 visa regulations, student activities, program policies, health insurance, general personal matters and other issues; provide student referrals for professional assistance with medical, psychological or legal problems.*Advise and assist students individually with the college and graduate school application process; help students identify colleges/universities that are appropriate for their needs; and assist students with questions about standardized exams (e.g., TOEFL, IELTS, GRE, SAT, ACT, and GMAT).*Discuss and monitor progress toward students' academic goals, and work closely with IELP staff to provide students with accurate and comprehensive advising.*Monitor student attendance data, send (absence) warning messages, and meet with students to explain and sign attendance or performance contracts.*Correspond and work with IELP staff and instructors to create and issue performance contracts for such problems as disruptive behavior, lack of effort in the classroom, or failure to meet a program's academic standards.*Create letters to verify admission, enrollment, or program fees as requested.*Coordinate the pre-registration process for current IEP students and assist with new student registration.*Oversee University Track end-of-quarter processes including checking grades, issuing certificates, letters of completion, and notifying students.*Oversee and execute the mid-quarter report process with all IELP instructors.*Other duties as assigned.SUPERVISION*Understand all key UW and UWC2 policies and procedures and how they relate to IELP programs.*Provide day-to-day supervision of International Student Advisors including hiring, monitoring workload, conducting performance appraisals, encouraging professional and skill development, and performance management. Oversee work priorities, ensure policies and procedures are followed, and deadlines are met.*Direct and oversee staff training and implementation of standard procedures for advising staff.*In collaboration with the Director of Student Services and supervisors: evaluate the advising workgroup's capacity and assign staff to perform workgroup functions on program teams.OPERATIONS MANAGEMENT*Serve as the Advising Workgroup lead.*Liaise with other Workgroup leads to ensure communication, collaboration and standardization of processes.*Lead advising workgroup in updating and documenting standard procedures, function as subject matter expert and owner for all workgroup content (on wiki, S drive folder, etc.), make improvements to workflow procedures and enhance current processes and implement new procedures.*Maintain compliance with Student & Exchange Visitor Information Systems (SEVIS) and U.S. Citizenship and Immigration Services (USCIS) regulations. *Plan and participate in program welcome ceremonies, orientations, end-of-quarter celebrations and other departmental events, such as coffee hours or social events as needed; deliver presentations on topics such as immigration regulations, American classroom culture, and health and safety; facilitate Global Connections ADVISE 100 Seminar.REQUIREMENTS: *Bachelor's degree in International Studies, Counseling, English, ESL, Communications, or related field and at least 3 years of experience as a Designated School Official (DSO) and/or Primary Designated School Official (PDSO).*Strong working knowledge of F-1 visa regulations and ability to interpret, apply, and communicate complex immigration regulations and policies to individuals with limited English language proficiency.*Experience supervising staff.*Excellent oral, written, and interpersonal communication skills.*Demonstrated attention to detail; strong organizational and problem solving skills.*Ability to work effectively both independently and as part of a team.Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.DESIRED EXPERIENCE*Master's degree in International Studies, Student Development, or related field.*Familiarity with J-1 visa regulations.*Experience traveling or living abroad.*Experience interacting with people of a wide variety of nationalities and cultures.*Experience advising international students in a university setting.*Experience with public speaking.Conditions of Employment*Must be a U.S. citizen or lawful permanent resident of the United States.Application Process:The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Workforce Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select "Apply to this position". Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your "My Jobs" page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.