Job Requisition Number: 27092. Facilities Services works to maintain a campus built environment that is conducive to teaching, learning and research. We strive to continuously improve the campus in partnership with all members of the campus community. Facilities Services is comprised of the following units: Associate Vice Chancellor, Asset Management, Business Operations, Cal Zero Waste Services, Custodial Services, Customer Service Center, Engineering and Technical Services, Environmental Services, Grounds Operation, Inspection Services, Maintenance Operations, and People's Park
•Response and process ticketing requests for service from departments within Facilities Services, Capital Strategies and other units as assigned. In particular, sets up user accounts, performs system maintenance, responds to end-user support tickets and performs backups for business systems. •Under general supervision, manages centralized computer servers, Monitor and configure infrastructure to maintain integrity, security, and stability. •Configure, deploy and maintain end user devices, which may include computer workstations, laptops, tablets, and mobile phones. •Under general supervision, implements system enhancements (software and hardware updates) that will improve the performance and reliability of the system. •Work with system administration and project management teams to support departmental projects. •Assists with management and execution of security controls to prevent unauthorized access to systems and data. •Monitor disaster recovery systems, campus backup for unit data, and server OS/images. •Applies professional concepts to administer security policies to control access to systems. •Maintain skills via independent study, self-paced, and/or group training or other resources as approved.•Must be able to communicate technical information in a clear and concise manner, both in writing and verbally. •Must have basic knowledge of system performance and the actions needed to improve or correct performance. •Basic knowledge of the design, development and application of technology and systems to meet business needs. •Customer service focus and ability to prioritize and manage multiple, simultaneous tasks. •Ability to automate system or application configuration with various configuration management tools, or scripting methods. •Demonstrated experience with Microsoft Active Directory Services, Microsoft Server OS administration to include Desktop OS integration into AD. •Experience administering firewall/switching appliances, preferably Palo Alto Networks or Cisco. •Knowledge and experience with virtualized systems. •Experience using and administering Remote Desktop Services. •Experience working and maintaining a distributed systems infrastructure. •Basic knowledge system security requirements. •Requires general knowledge of networking, cabling, and hardware components
Education/Training: •Bachelor degree in related area and/or equivalent experience/training
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.