The Library is seeking applications for the position of Senior Library Specialist â“Access Services to work in Circulation Department of the Science Library. The successful candidate will be responsible for performing skilled tasks in Access Services-Circulation in support of the Library's mission. Provides skilled tasks in Circulation in support of the Libraryâ™s mission. Provides library users with timely assistance and customer services, and promotes sufficiency in locating and using library and information resources, equipment and services onsite or online. Provides library users with timely retrieval of library materials upon request and within preferred time frame. Performs functions related to the operation and maintenance of course reserve system.
Hours for this position are
Thursday 8:00 a.m. to 2:15 p.m.
Friday 9:00 a.m. to 5:00 p.m.
Saturday noon to 5:00 p.m.
This is a 51.33% position and a member of the Libraryâ™s bargaining unit staff.
Typical Duties and Responsibilities
Provides customer service and assistance to users in support of library services Provides instruction and guidance on how to use the library, access its resources, and develop information seeking skills
Provides assistance to increase self-sufficiency
Assists users with research software and related tools (e.g., bibliographic citation management software and e-book reading software)
Provides general library tours consistent with the Library's tour outline
Interprets library policies and procedures
Assists users in locating alternative information resources and services
Answers directional, navigational, informational, and how-to queries
Facilitates referral of in-depth questions to specialists as appropriate
Responds to and interacts with online users referring to specialists as appropriate
Assists users in locating, retrieving, borrowing, and copying library-owned information resources
Creates and edits patron, course reserve, bibliographic (e.g., minimal level "on the fly") records; creates and edits item records for storage.
Collects fines and fees, adjusts patron accounts, issues library privileges, and assigns carrels/lockers
Assists onsite users with the Library's public equipment; does basic troubleshooting, arranges for repair, and refers to specialist as appropriate.
Checks and performs basic maintenance on the Library's public equipment (e.g., fills paper trays, adds toner, clears paper jams, stocks needed supplies)
Assists onsite users with other equipment within the library, including CIS-owned, Graphic Services-owned and BrownCard-owned equipment in the absence of nonÂ library staff; does basic troubleshooting, refers to specialist as appropriate and checks and performs basic maintenance on such equipment
Utilizes resource sharing systems including consortial and reciprocal agreements to borrow and lend library materials
Receives and processes requests for material, as for example, course reserves or resource sharing
Physically prepares material for reserves and resource sharing, and for return to stacks
Identifies, selects and creates physical or electronic copies of source material requested for course reserves or resource sharing
Creates links for electronic reserves
Assists with compliance with resource sharing policies within Library Guidelines
Assists supervisors with generating and/or reviewing reports
Maintains hold shelf, Reference collection and Course Reserves Opens and closes buildings in the absence of other security personnel
Assumes additional responsibility on evenings, weekends and holidays for collections and buildings in the absence of other library personnel
Trains and provides assistance to co-workers
Trains, schedules their work, directs, and for student assistants
Performs related duties as required
Works independently under general direction; makes independent judgments and decisions within scope of library policies and procedures
Bachelor's degree or equivalent experience
Previous public service experience in an academic library preferred
Computer skills, ability to use standard computer software packages
Capacity to learn new technologies and systems necessary for continually effective job performance
Ability to interact favorably with library users and co-workers
Oral and written communication skills
Problem solving skills
Ability to unpack, shelve, and move library materials
Eyesight which permits close work
Ability to perform detailed work accurately with reasonable speed
Knowledge of one or more foreign languages desirable
Keyboarding skill of 30 WPM
Will be required to work evenings and/or weekends
Successful completion of a test may be required.
All offers of employment are contingent upon a criminal background check and education verification satisfactory to Brown.
Library Union position which must be posted internally for 5 work days prior to posting for external candidates.
Brown University is committed to fostering a diverse and inclusive academic global community; as an EEO/AA employer, Brown considers applicants for employment without regard to, and does not discriminate on the basis of, gender, race, protected veteran status, disability, or any other legally protected status.
Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.
Brown University is committed to fostering a diverse and inclusive academic global community; as an EEO/AA employer, Brown considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
Internal Number: REQ157402
About Brown University
Located in historic Providence, Rhode Island and founded in 1764, Brown University is the seventh-oldest college in the United States. Brown is an independent, coeducational Ivy League institution comprising undergraduate and graduate programs, plus the Alpert Medical School, School of Engineering, Executive Master of Healthcare Leadership and the IE Brown Executive MBA.