The medical assistant (MA) works as part of a team that includes nurse practitioners (NP), registered nurses (RN), administrative support staff, physicians, ancillary health, and clinical students from a variety of healthcare disciplines. The MA performs activities that support all aspects of patient flow under the direct delegation of the NP or RN such as checking vital signs, procedures such as dressing changes and injections, obtaining and documenting pertinent medical and social history. Additionally the MA effectively communicates with other members of the health care team and performs clerical functions including scheduling, patient registration, and medical records processing. This is a part-time position working 10 hours per week.
Graduate of accredited medical assistant training program
Current Medical Assistant Certification in the State of Michigan
Experience in medical office or similar setting
Experience with an electronic medical records system
Effective verbal, written and interpersonal communication skills with the ability to comfortably interact with diverse populations, to practice empathy and caring attitude
Ability to work collaboratively in a team-orientated environment with a strong customer-service orientation
Ability to provide communication using the telephone with patients, and the healthcare team
Ability to handle patient and organizational information in a confidential manner
Ability to demonstrate competency with an electronic medical record, Windows-based computer system, including a basic understanding of e-mail, internet and computer navigation, ability to use other software (e.g. Microsoft Word, Excel, etc.) as required to perform essential functions of the job
Ability to hear speech, speak, utilize near-far vision and fine motor skills
Ability to perform continuously detailed tasks with frequent interruptions and work prioritization
Position requires frequent standing, walking and occasional bending, stooping, twisting, and lifting
Comply with appropriate regulations including HIPAA, CLIA, and OSHA
Follow established clinical protocols as applicable
Appropriately document patient interactions
Perform telephone triage as directed
Perform daily patient flow functions with demonstrated ability to effectively multitask when managing patient flow responsibilities
Critically think when presented with unfamiliar problems
Safely administer injections and perform venipuncture
Attends staff meetings, trainings, and clinical community activities
Provides care consistent with a patient centered approach through specific actions such as identifying and addressing social determinants of health.
Perform other related duties as assigned.
Salary: Commensurate with experience
Department/Division: Kirkhof College of Nursing
Campus: Grand Rapids
Application Deadline Date: February 26, 2019
How To Apply: Apply online at jobs.gvsu.edu and select "Apply now". Please include a cover letter, and resume. The online application will allow you to attach these documents electronically. On the application, you will be required to provide names, phone numbers, and e-mail addresses for three professional references. If you have questions or need assistance, call Human Resources at 616-331-2215.
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