The Division of Hematology and Medical Oncology is comprised of specialists dedicated to providing the best possible care for patients with cancer and blood disorders. Many of our faculty are affiliated with one or more research programs in the Knight Cancer Institute. The division is part of the Department of Medicine at Oregon Health and Science University, and all our faculty members have joint appointments in the Knight Cancer Institute and the Division of Hematology and Medical Oncology.
The OHSU registered nurse (RN) provides compassionate, evidence-based, and efficient care to individuals, families, communities and patient populations. The triage nurse will work daily on telephone triage for the solid tumor and malignant hematology population. This position will require the ability to prioritize and assess the need of the patients over the phone and to utilize resources and knowledge of the cancer disease state to determine the best solution for the patient\u2019s current issue. This is a 0.50 position consisting of two 10-hour shifts with hours of operation from 7am-5:30pm.
1. Monitors and responds to triage calls on the triage line and in person if urgent needs arise
2. Talks directly to patients on the telephone and then directs them to ER\u2019s, Urgent care, or schedules patients to the Knight Cancer Institute provider or same day APP.
3. Determines urgency of seeing the patient based on brief assessment and on familiarity with a patient\u2019s condition and history
4. Sends patients with high-risk chief complaints such as chest pain, abdominal pain, or severe headaches to ER immediately or helps to arrange ambulance.
5. Provides appropriate health advice to patients who do not need to go directly to the ER.
6. Ensures accurate notes of all consultations and treatment are recorded in the patient\u2019s record via Epic Ambulatory Electronic Health record system.
7. Arranges appointments for patients who do not need to go to the ER but need to see a physician/APP. Consults with the Attending as needed.
8. Serves as a clinical resource and professional role model for other nursing staff.
9. Demonstrates knowledge of practice specific standards of care in actual performance.
10. Assist managing Nurse and attending provider with delegation protocols.
11. Maintains accurate, clear, and concise Epic notes, problem lists, and medication lists.
12. Reduce conflict and increase patient satisfaction whenever possible through timely response to calls.
13. Communicates appropriately and tactfully with staff, consultants, patients, significant others, and community.
As the state's only health and research university, OHSU brings together patient care, research, education of the next generation of health care providers and scientists and community service to improve the health and well-being of all Oregonians.The university is a conduit for learning for more than 2,800 students, providing training to interns, residents and fellows in postgraduate medical and research. It is the only place in Oregon that grants doctoral degrees in medicine, dentistry and nursing. OHSU cares for more than 251,000 patients each year from around the region and takes a leadership role in contributing to solutions involving the health of the state and the nation, such as health care access and transparency, ethics and workforce shortage. Beyond providing critical health care services, quality education and cutting-edge research, OHSU also is a key economic and social force in the Northwest. With an annual operating budget of $2.06 billion and more than 14,000 employees, OHSU is Portland?s largest employer. Its size contributes to its ability to provide... many services and community support activities not found anywhere else in Oregon. For more information visit http://www.ohsu.edu/xd/about/index.cfm