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Business Operations Manager, Dean's Office - McDonough School of Business
Located at the intersection of business, government and international relations, Georgetown University's McDonough School of Business develops principled leaders committed to serving both business and society. Through our global perspective, we prepare students to compete in today's international business environment.
McDonough School of Business at Georgetown University seeks an organized and high functioning Business Operations Manager . S/he will be responsible for overseeing the effective functioning of the department's business operations, coordinating a portfolio of projects of institutional importance to the school, and managing the research and reporting function of the department. Reporting to the Chief of Staff, the Business Operations Manager duties include but are not limited to:
Business Operations Management
Oversees all daily office businesses functions ensuring the department and staff have a satisfying work environment.
Serves as the first point of contact to answer, screen and transfer incoming calls as well as office visitors.
Handles all vendor relationships in Dean's office which include ordering equipment and supplies, managing and monitoring service levels/maintenance schedules, invoice reconciliation, and addressing vendor services issues and concerns.
Manages the department's IT environment and serves as the primary liaison with the MSB Technology Center.
Prepares short- and long-range budget plans, prepares/reconciles expense reports for the department, reviews budgetary information, maintains responsibility for budget expenditures, and ensures the approval of financial transactions within established guidelines.
Ensures the department's administrative staffing needs are met and compliance with University safety policies and procedures, acting as the emergency contact for the department.
In coordination with the Special Assistant, provides administrative assistance to the Dean, Vice Dean, and senior staff.
Manages assigned projects, develops related work plans, and oversees project phases to ensure effective and efficient workflow.
Leads arrangements and provides support to assigned advisory boards, executive committees, and development/stewardship activities.
Plans, directs, and evaluates effectiveness of special events and public relations activities in collaboration with other departments
Analyzes information for special projects and reports, draft speeches, handbooks, newsletters, articles, and conference materials.
Serves as a resource to staff by demonstrating advanced skills related to word processing, database design/management, graphic/presentation, contact/stakeholder management (Salesforce, for example), and spreadsheet software.
Research and Reporting
In coordination with the Special Assistant, leads team of Graduate Research Assistants and manages workflow of assignments that include integration of qualitative and quantitative research methods, and statistical analysis.
Assists in researching, preparing, and writing various publications, speeches, presentations, overseeing the production of a variety of reports.
Analyzes and summarizes research data for budgets, reports, proposals, graphs, and charts for internal/external distribution.
Reviews and checks documents for completeness, accuracy, and conformance with applicable guidelines/regulations and procedural requirements.
Minimum of 3 years of experience as a project/operations manager or in an executive support function, or an equivalent combination of education and experience
Enthusiasm, energy, and strong problem solving skills, and an ability to work effectively under pressure
High level of professionalism and discretion
Ability to maintain confidentiality and use good judgment
Ability to juggle multiple assignments while meeting deadlines
Excellent verbal and written communication skills
Demonstrated attention to detail
High level of proficiency with Microsoft Office Suite software, database management, social media, and e-mail
The salary maximum on this position is in the low fifties.
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Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation) , disability status, protected veteran status, or any other characteristic protected by law.
Georgetown University offers a wide variety of comprehensive and competitive benefits. Benefits packages include comprehensive health, dental and vision plans, disability and life insurance coverage, retirement savings programs, tuition assistance, voluntary insurance options (including group legal, accident, and critical illness), and much more. Whatever your need, the Office of Faculty and Staff Benefits will be standing by to support you. You can learn more about the benefits offered to eligible faculty and staff at https://benefits.georgetown.edu or view the online interactive benefits guide for more information.
Internal Number: JR06635
About Georgetown University
Established in 1789, Georgetown is the nation's oldest Catholic and Jesuit University. Georgetown is one of the world's leading academic and research institutions, offering a unique educational experience that prepares the next generation of global citizens to lead and make a difference in the world.