Rutgers, The State University of New Jersey, is seeking a Clinical Trials Specialist for the Office of Human Research Services (OHRS) Department in the Rutgers Cancer Institute of New Jersey.
The Clinical Trials Specialist serves as the chief contact for all new research patient referrals to the phase I/developmental therapeutics group. The Clinical Trials Specialist will work with members of the Phase I clinical research team to navigate research patients through the health care system, ensuring appointments are given in a timely manner through guidelines agreed upon with the Phase I Director. This position will assist with access issues, develop relationships with referring health care providers/ Cancer Institute of New Jersey departments and ensure the complete and efficient management of all referrals, including acquisition of necessary patient-care materials and medical records. Facilitates patient appointments, including those made with labs, diagnostic areas, and Cancer Institute of New Jersey Investigators. In addition, this position will track all new research patient referrals; provide monthly statistics and referring patterns.
Among the key duties of this position are the following:
Elicits patient clinical information to allow for appropriate scheduling of referrals. Refers to guidelines on how to schedule emergent/urgent requests or specific diagnoses and collaborates with the clinical research team to ensure timely prescreening of potential subjects.
Serves as an essential link between patients and all other members of the research team.
Answers patient telephone calls. Correctly processes information for appointment scheduling, answer questions, and assists with problem solving. This includes but is not limited to triaging emergent/urgent phone calls, inquiries related to the availability of clinical trials, scheduled appointment dates and times, parking, direction, and general CINJ practice information.
Assists Investigator with all secretarial/coordination aspects of research referrals for new patients.
Acquires all materials, including films, pathology reports, and laboratory reports. Ensures these records are available for the research team prior to appointments, if requested, to determine appropriateness of referrals.
Actively identifies and addresses barriers to care that might keep the patient from receiving timely and appropriate treatment for their cancer diagnosis.
Connects patients with resources and social support systems.
Minimum Education and Experience:
Bachelor's Degree in a social science or related field.
Required Knowledge, Skills, and Abilities:
Detail oriented, have excellent organizational skills.
Computer literate with proficiency and working knowledge of database and reporting tools such as Microsoft Word, Excel, Access, PowerPoint and Oncore™.
Must possess excellent communication and interpersonal skills and be able to maximize resources and be resourceful.
Minimum of one (1) to three (3) years of oncology experience.
Previous experience as a clinical research coordinator/research nurse and working knowledge of insurances.
Bilingual skills (English/Spanish).
Physical Demands and Work Environment:
PHYSICALDEMANDS: Standing, sitting, walking, talking and hearing. No special vision requirements. Lifting up to 25 lbs.
Posting Number: 19ST2653
Location: Downtown New Brunswick
Internal Number: 92389
About Rutgers University
Rutgers, The State University of New Jersey, is a leading national public research university and the state's preeminent, comprehensive public institution of higher education. Rutgers is dedicated to teaching that meets the highest standards of excellence; to conducting research that breaks new ground; and to turning knowledge into solutions for local, national, and global communities. As it was at our founding in 1766, the heart of our mission is preparing students to become productive members of society and good citizens of the world. Rutgers teaches across the full educational spectrum: preschool to precollege; undergraduate to graduate and postdoctoral; and continuing education for professional and personal advancement. Rutgers is New Jersey's land-grant institution and one of the nation's foremost research universities, and as such, we educate, make discoveries, serve as an engine of economic growth, and generate ideas for improving people's lives.