This position is an important part of the healthcare visit. This is first face the patient will see when they arrive for their appointment. Along with customer service, this position also pre-authorizes appointments, verifies insurance, ensures important documents are scanned into the electronic medical record, and communicates with providers when patient is ready to be seen. This position will also be responsible for scheduling follow-up appointments and printing the summary after the patient has completed their visit. Patients often will walk in with various questions, concerns, and needs-this will also be fielded by this position.
Excellent customer service and team-oriented attitude; Experience with UK Healthcare Systems (APM registration/scheduling, SCM, AEHR).
Position Time Status: Full-Time
Required Related Experience:
Required License/Registration/Certification :
Associate’s degree preferred
University Community of Inclusion:
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Adjacent to downtown Lexington, UK is nestled in the scenic heart of the beautiful Bluegrass Region of Kentucky. UK's campus covers more than 814 acres, with more than 30,700 students and 13,500 full-time employees, including nearly 2,400 full-time faculty and librarians.