Must have at least one year of similar or related experience or six months in a MSR role with knowledge of all credit union accounts and products with proven ability to handle a wide variety of functions quickly and accurately.
High energy and sales ability and interpersonal skills to represent the credit union in a positive and professional manner during member contact.
Accuracy in the handling of cash and recording daily transactions Exceptional member service skills including above average listening, written, and verbal communication skills.
Ability to coordinate and prioritize work assignments and organize work efficiently. Must demonstrate good time management skills to meet established deadlines.
Accuracy and attention to detail.
Proficiency with related computer applications, spreadsheets, word processing, and database applications.
Thorough knowledge of consumer loan policies, credit granting criteria, interest rates and how they are computed, and required documentation for each type of consumer loan and savings product.
Proven interviewing skills and techniques.
Must be self-motivated, exercise sound judgment, and be able to work independently
Ability to use and understand written material.
Ability to perform basic math calculations.
Member account problem-solving skills.
Ability to develop and maintain positive and effective working relationships with co-workers.
Ability to work with minimal direction and exercise sound judgment.
Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand
High school diploma or the equivalent (i.e. GED).
Must be bondable.
Must be registered pursuant to requirements of the S.A.F.E Act.
University of Iowa Community Credit Union (UICCU) is a member owned financial cooperative with 15 office locations. Since being organized in 1938, UICCU has grown to be the largest credit union in Iowa.UICCU exists to serve its members. Our "members first" philosophy has led to a national rank by independent research firm Callahan & Associates for Return of Member (ROM). This measures how effectively a financial institution returns its profits back in the form of better rates on deposits and loans. For 19 straight quarters, UICCU's ROM rank was either #1 or #2, up against more than 13,000 banks and credit unions nationwide.UICCU exists to serve the community as well. We volunteer time and donate funds to support the local organizations and charities that help our communities thrive. We provide financial education for area schools and businesses to help residents grow and make smart money decisions. To learn more about how we serve the community and individuals of modest means, click here to download our most recent Statement of Commitment. UICCU has been consistently recognized as a Des Moines Register Top Workplace and Corridor Business Journal Coolest Workplace! We also were awar...ded the Best Internal Career Pathway Award by the Corridor Business Journal in 2016 due to our Leadership Development Program, training opportunities, and high internal promotion rate! UICCU was also recently ranked #3 by the Credit Union Journal as one of the Top 45 Credit Unions in the nation to Work For!