The University of Washington (UW) is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.UW Athletics has an outstanding opportunity open for a Temporary, Part-Time Guest Services Assistant.Husky Stadium Guest Services ambassadors fill a vital role in enhancing the game day experience for Husky Football fans. Guest Services ambassadors serve as a hub of information. Their primary responsibility is to provide fans with any and all information pertaining to Football game day.Game DatesSaturday, August 31st Saturday, September 7th Saturday, September 14th Saturday, September 28th Saturday, October 19th Saturday, November 2nd Saturday, November 29thRequirementsExemplify THE WASHINGTON WAY by consistently putting our FANS FIRST and providing them with extraordinary customer service. Maintain an understanding of the seating layout, building policies, procedures, and specific event information. Act upon all comments and complaints in a prompt and friendly manner. Maintain a positive attitude while managing challenging situations. Uphold professional standards of performance and appearance at all times. Work all home football gamesResponsibilitiesExceed all guests' expectations with customer service and satisfaction. The Customer Service Team is WELCOMING, MOTIVATED, KNOWLEDGEABLE, And ACCOUNTABLE and GOES ABOVE AND BEYOND. Understand University of Washington policies and procedures. Comprehensive knowledge of the Customer Service Team handbook and relevant game day information. Attend annual Customer Service Team training sessions. Complete additional duties as assigned.Qualifications18 years of age or older. Must be available nights, weekends, and holidays. Ability to stand, sit, walk, and climb stairs throughout the event. Required to occasionally lift 10 lbs., unaided. Experience in event work or other related fields. Ability to work well with others. Positive attitude toward taking on additional job responsibilities. Good judgment. Authorization to work in the United States of America.Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter, and/or others. Any assessments that you need to complete will appear on your screen as soon as you select "Apply to this position". Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your "My Jobs" page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.