1. Assumes primary responsibility for a program, service, activity, operation or function in an assigned area. Develops objectives, practice and procedure and identifies resources to ensure accomplishment of operational goals. 2. Coordinates day-to-day operations in order to achieve designated goals. Ensures effective management and leads the development and implementation of best practices. 3. Designs and implements quality control metrics to identify areas of risk. Analyzes, recommends, and implements strategic solutions to minimize risk. 4. Develops a variety of complex report and other written materials. 5. Provides guidance to and collaboration with internal and external partners as necessary. 6. Develops, oversees and monitors budgets. 7. Develops and maintains specialized training. 8. Performs other duties as assigned.
Preferred Education: Bachelor's in Hospitality or field related to corporate education programs. Experience managing major corporate client relationships and/or events, managing multiple projects & facilitating delivery of world-class service. Database management systems and tools. Global orientation; experience working across countries and regions, and fluency in more than one language.
Preferred Education, Experience and Skills: Bachelor's in Hospitality or field related to corporate education programs. Experience managing major corporate client relationships and/or events, managing multiple projects & facilitating delivery of world-class service. Database management systems and tools. Global orientation; experience working across countries and regions, and fluency in more than one language.
Required Skill/ability 5: Demonstrated ability leading, managing, developing and coaching a team of direct reports. Demonstrated ability counseling and advising management teams in performance management, succession planning, performance improvement and policy interpretation and execution.
Posting Position Title: Coordinator 4
Required Skill/ability 3: Excellent problem solving and conflict resolution skills. Ability to work successfully in a fast-paced and changing environment.
Work Week: Standard (M-F equal number of hours per day)
University Job Title: Assistant Director, Program Operations
Required Skill/ability 1: Proficiency with Windows and Microsoft products. Clear, concise, and effective communicator.
Required Skill/ability 4: Proven organizational skills, including ability to organize and manage multiple projects and processes simultaneously. Ability to work nights and weekends. Travel, including international.
Required Skill/ability 2: Superior interpersonal skills to interact effectively and represent the school well with participants, faculty, administrators, and corporate contacts. Requires excellent independent judgment, sensitivity, and experience with appropriate protocol, especially of other cultures and business customs.
Bachelor's Degree in related field and three years of related experience or an equivalent combination of education and experience.
Internal Number: 55383BR
About Yale University
Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.