Employment Status: Full-time, "Exempt" position, included in the Management Personnel Plan (MPP).
Work Schedule: Regular: Monday through Friday, 8:00 a.m. to 5:00 p.m., occasional early morning, evening and weekend hours may be required. Summer: Monday through Thursday, 7:00 a.m. to 5:30 p.m. As needed, travel may be required to participate in program events/activities.
Salary: Salary commensurate with experience and qualifications.
First Review Deadline: This position will remain open until filled. Review of applications will start May 21, 2019.
Required Application Materials: All applicants must submit 1) Letter of interest or cover letter, 2) Current resume or curriculum vitae, 3) Diversity Statement – may include your interpretation of diversity, inclusion, gender equity and must include specific examples of how your educational and/or professional experiences, background/philosophy has prepared the candidate for this role at California State University, San Bernardino (maximum 250 words).
This is a Full-Time, At-Will, Administrator position reporting to the Dean of the College of Extended and Global Education.
The College of Extended and Global Education (CEGE) is seeking an experienced and dynamic professional to fill the position of Administrative Operations Director at California State University, San Bernardino. Reporting to the Dean of the College of Extended and Global Education, the incumbent is responsible for providing strategic counsel to College leadership team, for external and internal communications of the Dean's office, for providing strategic lead on high-profile projects and preparing college-wide reports, as well as for managing hiring and other HR issues, and ensuring effective team management. The director is also responsible for developing and implementing efficient college-wide processes, procedures and policies to increase efficiency of CEGE operations. As a member of the College leadership team, the incumbent plays a key role in advancing college initiatives and its strategic plan.
The Director of Administrative Operations is a dynamic leader and project-oriented professional who elevates the college's profile, improves efficiency of operations, and executes the college's brand through strategic marketing and communications plans. The Director of Administrative Operations collaborates with the CEGE Leadership team to advance the College's mission and to raise the visibility of the College of Extended and Global Education and the University.
Serves as the member of the CEGE leadership team, participate in developing innovative strategies for achieving CEGE, CSUSB and CSU strategic goals.
Oversees strategic planning process for the College.
Creates & update reports for reviewing key performance indicators.
Drafts procedures and make recommendations for efficient processes within the college.
Oversees the hiring of key personnel, assist management in drafting job descriptions and work collaboratively with HR throughout the process.
Assists the Dean in preparing performance evaluations and related documents.
Manages the effectiveness of meetings by preparing meeting agendas, minutes, pertinent materials, and ensuring timely follow-up.
Strategically manages Dean's time; working with Assistant to the Dean and the Dean to identify strategic priorities; looks at long-term travel calendar, evaluates opportunities and determines fit with priorities.
Reviews internal and external communications; drafts newsletters, reports, speeches or presentations for the Dean.
Monitors information flow from and to the Dean's office ensuring timely decision-making.
Oversees large, often cross-functional, projects or initiatives, by bringing together multiple stakeholders; assists in driving decisions.
Creates systems and processes to streamline operations.
Researches, benchmarks, analyzes data, and makes recommendations.
Provides direction for and manages the reporting staff; establishes annual goals; monitors their progress; communicates job expectations; conducts reviews and evaluations, including plans for corrective actions, as needed.
Manages the team's processes and systems to streamline workflow and maximize efficiency.
Manages contracted service providers.
Develops and manages dissemination of writing, editing, and/or production of materials for College and departments (e.g., annual reports, digital newsletters, print and digital flyers, videos, website, digital signage, press releases, fact sheets, ads, brochures, etc.).
Oversees the review, consolidation, synthesis and writing about College activities for external audiences. Oversee the design of marketing materials in support of college-level events.
Collaborates with the CEGE leadership team to develop communication strategies to support and drive the College's goals and priorities with internal and external audiences, as well as develop key messages to support the College's strategic goals and initiatives.
Develops strategies to target key messages to various stakeholders internally and externally.
Establishes and maintains close relationships with department staff to leverage collaboration and partnership opportunities for communication efforts and to ensure synergistic, comprehensive, and consistent activities across all units to achieve the College's goals.
Collaborates with unit-level staff to ensure that all marketing communications activities across the College consistently support the College's brand and image.
Works with the Dean and the CSUSB Strategic Communications to develop internal communication strategies and implements efforts to build a sense of community, awareness, support, and pride among internal audiences.
Other duties as assigned.
Education & Experience:
Master's Degree in Business, Public Administration or other related field AND seven (7) years of management experience with progressive responsibilities.
Knowledge & Abilities:
Excellent communication skills, both written and oral, including editing proofreading, copywriting, making presentations to a variety of diverse audiences.
Ability to interpret, explain and present complex information in a variety of ways, including graphically.
Strong interpersonal skills and demonstrated ability to work in a team environment.
Ability to manage multiple and competing priorities in a dynamic environment.
Discretion and demonstrated ability to handle confidential matters.
Experience working in higher education and/or complex, decentralized organizations on cross-functional teams.
Project management, communications and writing experience.
Strong organizational and management skills.
Strong understanding of branding principles and the use of the Internet and social media as communication media.
Experience writing contracts and agreements.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.
This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html
This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)
Additional Salary Information: Depends on Qualifications
California State University, San Bernardino offers a challenging and innovative academic environment. The university seeks to provide a supportive and welcoming social and physical setting where students, faculty and staff feel they belong and can excel. The university provides students the opportunity to engage in the life of the campus, interact with others of diverse backgrounds and cultures, as well as participate in activities that encourage growth, curiosity and scholarly fulfillment. Through its branch campus in Palm Desert, the university mission extends to the Coachella Valley.