Are you a strong leader known for your dedication and diligence? Passionate about planning and love to develop others in their career paths?
Looking to take on a new opportunity at MSK to demonstrate your skills in parking operations management? This could be the role for you.
We are seeking an enthusiastic, Customer-Service oriented, and compassionate leader to join the team as Manager, Parking Operations.
Currently recruiting for the David H. Koch Center, a beautiful new building on the Upper East Side of Manhattan, opening in 2019.
As manager you will supervises the day-to-day operational activities and be responsible for the financial soundness and administrative tasks for the MSKCC Parking Programs services which currently includes the MSKCC Parking Garage to include Bicycle Permit Parking, Coupon Parking Program and Clinical Fellow Monthly Parking. You will assure courteous and efficient delivery of these services to parking customers and maintains these areas of operation in a business-like manner compliant with Center policies and procedures.
Facilitate and ensures the smooth and efficient operation for all Center parking; effectively resolves all parking issues/problems. The MSKCC garage employees 25 full time Parking Attendants and 5 Parking Supervisors, handles traffic in excess of 550 vehicles per day and generates approximately $2.5 million dollars in gross revenue.
Assure that the parking operation maintains a high level of service, courteousness and sensitivity towards all customers, the majority of which are patients, their families and visitors.
Oversee schedules prepared by Parking Supervisors for all parking staff that meet the demand of garage traffic needs; will make adjustments as required to assure coverage and operational needs.
Ensure that all vehicles are cleaned, maintained, operational, appropriately inspected and registered.
Assure sensitive and responsive employee interaction with all Parking customers through employee training, meetings and guidance.
Assess potential employees against required skills, job requirements and needs of the department.
Continuously monitors individual staff performance to assure the service needs of parking customers are delivered in a professional manner and in keeping with accepted business principles and Center policy and procedures
Is your background a fit?
Drivers license required
High school diploma required
2-4 years in the parking industry or other service-oriented business operation with direct supervisory responsibilities
Experience in transportation functions
Management in a hospital environment preferred
Clerical skills to complete written records, make financial reports, and document activities
Ability to work with, direct and supervise activities of others
Ability to plan, schedule, implement, and follow through on dept. activities
Basic knowledge of Microsoft Office Suite (Word, PowerPoint, and Excel)
Internal Number: 2019-29273
About Memorial Sloan-Kettering Cancer Center
As one of the world's premier cancer centers, Memorial Sloan-Kettering Cancer Center is committed to exceptional patient care, leading-edge research, and superb educational programs. The close collaboration between our physicians and scientists is one of our unique strengths, enabling us to provide patients with the best care available today as we work to discover more effective strategies to prevent, control, and ultimately cure cancer in the future. Our education programs train future physicians and scientists, and the knowledge and experience they gain at Memorial Sloan-Kettering has an impact on cancer treatment and the biomedical research agenda around the world.