The Intern Graduate Hall Director (IIGHD) is a part-time, 12-month, live-in position responsible for the overall management of an undergraduate residence hall. As a member of the Residence Life and Housing staff, the IGHD provides a context within which students develop the skills required for academic excellence, self-responsibility, cultural awareness, and social interaction. The IGHD is responsible for facilitating student development through individual student interactions, establishing community within assigned residence hall, and developing leadership skills of assigned staff. The IGHD conducts one-on-one and full staff meetings with the Resident Assistants and assists with hall programming and events. The IGHD will perform under the supervision of an Assistant Director to oversee either the implementation of our Community Engagement Model or our Living and Learning Community (LLC) programs. The IGHD serves in an on-call duty rotation intervening in emergency and crisis situations, as well as plays critical part in the student judicial process.
The Graduate Hall Director is recognized as a University Official and represents the university and the department on and off university property. Under the supervision of the Assistant Director for Residence Life, the Graduate Hall Director will fulfill the general requirements and responsibilities in this job description and the Graduate Hall Director employment agreement.
Preferred Experience and Qualifications
A Bachelor’s degree and campus involvement experience that demonstrates interest in Student Affairs.
Resident Assistant or other campus leadership experience is, supervision experience preferred.
Ability to interact with a diverse population and maintain a positive attitude in time of crisis.
Exceptionally strong communication skills (verbal, written, interpersonal, presentation) and ability to quickly establish and maintain strong rapport with a diverse student body as well as throughout the university and external community.
Ability to maintain confidential information in a professional manner.
Terms of INTERNSHIP
On-Campus Housing REQUIRED:
Due to the nature of this role, IGHDs are required to live on-campus and must sleep and live-in the assigned IGHD room and building.
The position requires approximately 20 hours per week including evenings and weekends. There may be times during the year such as beginning of the term training, the opening and closing of the halls when the IGHD will contribute beyond the regular 20 hours per week.
You will learn best practices in university residence life and housing that will allow you to further your career in higher education.
This is a mandatory live-in position that includes a rent-free, one bedroom, furnished on-campus apartment including water, electricity, cable, internet, and free on-site laundry. On-campus apartments are pet and partner friendly.
In addition, IGHDs are provided a free campus dining plan during the academic year, free on-campus parking, and free membership to Queens Fitness Center.
IGHDs enjoy flexible scheduling within and are eligible for sick and vacation time to be coordinated with immediate supervisor.
IGHDs are eligible for 2 tuition-free graduate courses per academic semester.
IGHDs must be present for RL&H staff training specifically the following dates:
RA fall training: August 9-23, 2019
Move-in: August 23-25, 2019
Spring training: January 5, 2020
Move out: March 22-May 23, 2020
Essential Duties and Responsibilities:
Directly supervise 4-6 Resident Assistants.
Provide on-going support, training, and development to student staff through bi-weekly 1:1 meeting.
Evaluate all in-hall student staff and collaborate with staff to develop action plans for growth.
Participate in bi-weekly 1:1 meeting with the Assistant Director of Residence Life and Housing.
Participate in weekly department meetings, including Residence Life meetings and Team meetings.
Assist in the recruitment, selection, and training of student staff.
Facilitate the development of a positive and inclusive residence hall community.
Develop meaningful connections with students and staff by being available and visible in the building/complex.
Consistently enforce University and residence hall regulations through conversations with students, incident reports, and educational sanctioning.
Serve as hearing officer for cases involving violations of Residence Hall and University policies.
Mediate resident conflicts as necessary and make appropriate assignment recommendations.
Conduct wellness checks in collaboration with Campus Police to ensure the well-being of the students.
Administrative and Facility Management:
Coordinate and oversee the administrative responsibilities of the building in an accurate and timely manner, including housing room changes, damage billing, community incident reports, conduct paperwork, etc.
Attend weekly Residence Life & Housing staff meetings (Wednesday 10:40-11:40).
Establish collaborative relationships with University colleagues, including Office of Student Life staff, the Queens Police Department, Residential Custodial Staff, and Facilities personnel.
Communicate facility and maintenance issues and share student needs and recommendations.
Respond to crises, incidents, and facility needs that may arise in your community.
All other duties as assigned. Position description subject to change based on university and department priorities.
Weekends and On-Call Rotations:
IGHDs are key partners in the social, co-curricular, and academic engagement opportunists provided by RL&H. IGHDs also serve in an on-call duty rotation, responding to student crises and emergencies. This necessitates IGHDs being on-campus and available on nights and weekends and within 15 minutes of campus when serving as the staff member on-call.
IGHDs are considered mandatory reporters under Title IX and the Clery Act.
IGHDs are expected to abide by and report violations of all local, state, and federal laws and regulations.
IGHD for Community Engagement:
Expected start date for the IGHD for Community Engagement is July 8, 2019.
In addition to Essential Duties, the IGHD for Community Engagement will assist with the following:
Assist Resident Assistants with program planning and implementation
Review program proposals and evaluations, and provide feedback for RAs when needed
Administer and analyze program assessment data
Reconcile program receipts and co-manage community budget
Attend building and campus-wide programs
IGHD for Living-Learning Communities:
Expected start date for the IGHD for Living-Learning Communities is August 1, 2019.
In addition to Essential Duties, the IGHD for Living-Learning Communities will assist with the following:
Sed Min Household LLC: Supervision of Sed Min Household LLC focused on service and leadership, Advise the Sed Min Executive Council, collaborate with Assistant Director of D.I.C.E. to schedule service events, Plan and implement leadership shops; Assist Sed Min Executive Council in leading monthly Household meetings.
Honors LLC: Supervision of the Honors LLC, Plan and implement leadership workshops, collaborate with Director of Honors Program to plan and implement hall programs for Honors Housing and campus wide programs for Honors College.
Physical Requirements (with or without reasonable accommodation).
Eye-Hand Coordination: Requires hand-eye coordination and manual dexterity sufficient to operate a computer keyboard, copier, calculator and other office equipment.
Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
Repetitive Motion: Movements frequently and regularly required using the wrists, hands, and/or fingers.
Average Hearing: Able to hear average or normal conversations and receive ordinary information.
Average Visual Abilities: Average, ordinary, visual acuity necessary including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Physical Strength: Will regularly be required to sit, use hands to finger, handle or feel objects, tools and controls reach with hands and arms. Must be able to stand, walk, stoop, kneel, or crouch. Must regularly lift and/or move up to 20 pounds, and occasionally lift and/or move up to 30 pounds.
Cognitive/Emotional: Ability to critically think and concentrate. Must be able to respond quickly to changes in conditions – 75?100% of the time.
Nestled in a historic tree-filled neighborhood just minutes from Uptown Charlotte, Queens has provided students with transformational experiences for more than 160 years.
A private, co-ed, masters-level university, Queens serves undergrad and graduate students in academic programs across the liberal arts and sciences as well as the professional fields of business, communication, nursing, health and education. All degree programs are grounded in a liberal arts core to help students hone their critical thinking, problem solving and communication skills.
With a 10:1 student-faculty ratio, the university is known for its student-centered mentality, welcoming southern hospitality and talented and caring faculty. Queens fosters student success through an intimate learning environment and excellence in teaching.
In keeping with its Presbyterian heritage, responsibility and service to society are critical components of Queens' culture, as expressed in its motto "Not to be served, but to serve."
Queens emphasizes active, collaborative learning with a focus on a 21st century global curriculum that takes students beyond the classroom and into the Charlotte community and the world... at large. With the city of Charlotte as an extended campus, students have the opportunity to launch into abundant internships, community service and academic partnerships. Undergraduate students must complete at least two internships. In addition, the majority of Queens' undergraduates study internationally in hundreds of countries via faculty-led study tours, international internships, language-immersion programs and semester exchange opportunities.
By graduation, students have obtained a comprehensive education grounded in the liberal arts and filled with opportunities to ready them for successful careers and meaningful lives.