Allied Health - Staff/Administrative, Staff/Administrative
Supports the general administrative functions in a health care setting, including answering phones, greeting/referring/assisting patients, staff, or others, preparing documents and reports, compiling records, scheduling appointments and checking in patients.
This position serves as front line contact for the Psychology and Social Work Clinic. Position interacts with clients, family members, referral sources, and outside agencies to facilitate the smooth flow and documentation of information during the intake, service, and discharge/transfer phases of client service operations. Performs administrative duties and is responsible for the day-to-day operations of the Clinic. Responsible for billing of third-party payers and individual customers.
Represents a first line liaison in a health care setting. Responds to non-routine inquiries requiring technical and/or clinical office practices and proceedure knowledge.
Utilizes clinical office policies, practices, and procedures to answer questions and resolve problems and issues.
Coordinates complex appointments that require judgment in determining and prioritizing activities to meet desired results.
Performs a variety of administrative duties regarding patient scheduling and/or patient records and/or reports. Duties may include activities such as updating patient records, register, schedule, check in patients, and the processing of health assessments while adhering to HIPAA compliance guidelines.
Coordinates work orders.
Creates and oversees departmental files, databases, and reports.
Maintains office and/or laboratory supplies and inventory.
Verifies enrollment and client payment information in various clinical systems
Serves as front line contact in the Psychology and Social Work Clinic. Responsible for all aspects of patient appointment scheduling, creation of new patient charts and maintenance of patient records. Performs administrative duties.
Verification of current benefits coverage with third party payers and obtaining prior authorizations. Preparation and submission of claims for reimbursement to third party payers, to include Medicare, Medicaid and private insurers. Preparation and submission of billing statements/invoices to clients for required co-pay and insurance deductible amounts. Correction of claims, monitoring and tracking of claims and communication with clients regarding account status.
Familiarity with medical, clinical, mental Health, and/or social work environment Required. Knowledge of standard administrative procedures and practices, office equipment, and computer software typically obtained by a high school degree or GED or equivalent and a minimum of 2 years related experience.
An equivalent combination of education, training, and experience is acceptable.
Specific knowledge, certifications, and licensure will apply at the position level.
Strong knowledge of billing third-party payers and individual customers.
Associate’s degree, or vocational or technical school degree in medical billing and coding.
Medical billing experience.
Planning Unit: College of Arts & Sciences
Applicants may contact this person if they have questions about this position: Megan Austin, firstname.lastname@example.org
Employment Type: Full-Time Regular
Minimum $14.22 hourly. As a benefits eligible position, incumbent will enjoy a generous benefits package which includes health benefits, paid time off, and education benefits for both the employee and his or her eligible dependents.
Internal Number: 30992
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