UCSD Layoff from Career Appointment: Apply by 04/19/19 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 04/29/19. Eligible Special Selection clients should contact their Disability Counselor for assistance.
The Rady School of Management provides business education through its PhD program, Masters degree programs, undergraduate minors and courses, and executive business programs. The Rady School's values are excellence, innovation, collaboration and integrity. The staff who work at the Rady School have created a highly participatory, high energy, upbeat environment where providing excellent customer service to our students and our faculty is a priority.
Working under the guidance of the Rady School of Management Director of Graduate Student Affairs & Instructional Support, the Rady Assist. Director of Graduate Student Affairs supervises 5-6 graduate academic advisors (Stud. Svcs Advisor 2) and 2 Admin Assistant III positions who provide academic advising and administrative support to 6 distinct Rady graduate degree programs and approximately 600 graduate students.
This supervisory position promotes harmonious and collegial interactions among staff and promotes a culture of customer service and supports and models the UCSD Principals of Community. The position interviews and hires staff, trains new academic advisors and admin assistants, writes procedures, and provides ongoing updates and direction to staff in a busy, growing area. This position ensures a positive work environment, hires, orients & trains academic advisors and admin staff, assesses issues and writes needed policies & procedures to ensure consistency, approves timekeeping and conducts performance appraisals.
The position also provides hands on academic advising to graduate students on complex issues that frequently have no precedent or which are highly complex or sensitive. The position uses diplomatic communication skills, expert knowledge of UCSD and Rady policy, expert advising skills, and creative problem resolution skills. The position advises graduate advisors on exceptions to policy, approves exceptions, and ensures that all advising is accurate, consistent, and meets the Rady School's student-centric environment.
This position involved with generating reports for decision making, data analysis, and policy planning as well as involved with an active student life area that includes an after hours Speakers Series. This position is responsible for advising and other services that are provided during the usual Mon-Friday workday as well as those provided in the evenings and every other Saturday to support our onsite graduate programs.
Occasional evenings and weekends may be required to supervise and attend special events such as graduation, pre-term/orientation, speaker panels, and other student related events.
This position supervises staff that provide academic advising to graduate students who have classes on Saturdays 2x/month, and to graduate students who have evening classes.
Please submit a cover letter for a complete application.
Hands-on experience supervising, hiring, orienting, coaching, and evaluating 2 or more advising/admin staff. Team Building experience.
Demonstrated experience scheduling staff, reviewing time off requests, reviewing and approving time cards/payroll.
Experience serving as a liaison with faculty, explaining student academic challenges and situations.
Experience working with others to identify solutions and collaborating with others to develop new ways of doing business. Problem-solving skills. Policy writing experience.
Proven experience supervising or resolving complex cases involving degree progression, academic probation, course registration issues, and degree audits.
Experience interacting with tact and diplomacy in all circumstances. Experience interacting directly with emotionally distressed students, staff, or faculty/instructors about highly charged, high intensity issues.
Experience supervising and planning services/programming with sensitivity to the needs of international students acclimating to the US culture, educational system, academic/professional/social expectations.
Strong customer service orientation; student-centric philosophy.
Master's Degree in Student Affairs, College Counseling, Student Development, Higher Education; or an equivalent combination of education and experience.
UC San Diego is an academic powerhouse and economic engine, recognized as one of the top 8 public universities by U.S. News and World Report. Innovation is central to who we are and what we do. Here, students learn that knowledge isn't just acquired in the classroom - life is their laboratory. UC San Diego's rich academic portfolio includes six undergraduate colleges, five academic divisions and five graduate and professional schools. The university's award-winning scholars are experts at the forefront of their fields with an impressive track record for achieving scientific, medical and technological breakthroughs.