The Career Services Office is focused on supporting a diverse and inclusive community. We are a team attentive to cutting edge strategies so that we may reach a large student audience yet provide a customized approach to career exploration and job search approaches. Reports to the Director of Career Services. Duties: Student Support:
Support the implementation of diversity and inclusion goals
Coordinate communication opportunities with student organizations through the Salesforce platform
Create programs for non-U.S students in Salesforce
Update communications for student profile management system
Collaborate with co-workers to build project requirements, delivery assets, and production timelines.
Provide feedback to department on creating inclusive materials.
Collaborate with other departments (Student Affairs, Registrar etc) to ensure student needs are being met Monitoring and evaluations
Create reports and dashboards on Salesforce for strategic initiatives for office and school.
Collaborate with director on data collection and reporting Technical/Editing
Edit websites and online community for clarity and structure.
Review and recommend vendors and technology applications
Manage profiles, sharing, user permissions and licenses for standard and student community users on Salesforce Platform.
What success looks like:
Learning and adapting to new technologies quickly
Creative and proactive yet disciplined, so that work may be streamlined
Implementing projects on-time and on-budget
Set yearly goals for innovation, process improvement, learning, and inclusion
We regret that the Harvard Graduate School of Education does not provide Visa sponsorship.
About the Harvard Graduate School of Education Many choose to work at the Harvard Graduate School of Education because they believe in our mission and are excited by our vision for the future. We have a reputation as a great place to work, for our excellent leadership, and we are a strong community which values diversity. For more information about HGSE, its programs, research, and faculty, please visit: www.gse.harvard.edu
Salary Grade: 055
Union: 55 - Hvd Union Cler & Tech Workers
3 years relevant work experience
Experience using Salesforce or other Constituent Relationship Management (CRM) system required
Demonstrated experience with multiple technology platforms
Applicants wishing to be considered must supply a cover letter in addition to their resume. Any applicant wishing to be considered for this position must indicate that they meet all of the basic requirements in either their cover letter or resume.
Bachelor's degree preferred
Experience editing websites a strong plus
Experience with Microsoft 365
Demonstrated writing skills
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: 48814BR
About Harvard University Graduate School of Education
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.