Oversee the systems and processes of academic records and the conferral of degrees and academic awards, ensuring the overall academic integrity of the institution.
Manages the team responsible for the Degree Audit Requirements (DARS) ensuring service level standards and data integrity are maintained
Track, audit, and communicate degree requirements and progress toward degree for students for the October, February, May and June University Commencements
Ensure the integrity of the institution in application of academic policy and the conferral of academic degrees and awards
Works closely with the Provost to ensure the accuracy of degree and student programs in the student information system
Manages contractual relationship with third-party vendors for the creation of electronic and print diplomas
Ensures student and university records are maintained and appropriately in compliance with federal and state laws, as well as any other applicable regulations
Lead and partner with peers amongst the University on the online degree clearance process, including best practices amongst peer institutions
Oversee reporting for the Department of Education, New York State, Middle States and various agencies on a quarterly, monthly and ad – hoc basis
Ensures existence of written documentation of all applicable policies, procedures, and practices. Monitors and ensures compliance with University, federal, state, and departmental policies, procedures, and regulations.
Builds and develops collaborative relationships with key University colleagues, academic, administrative, and financial departments throughout the Morningside campus community
Participates in related task forces with the responsibility of reviewing and implementing improvements and modifications for seamless service delivery.
Performs related duties and responsibilities as assigned/requested
Bachelor's degree and at least five years related experience required
Advanced degree preferred
Higher education experience, experience within a Registrar, Bursar, or other large, complex organizations preferred. Proficiency in Microsoft Office (Word, Excel, PowerPoint), preferred
Excellent customer service orientation and skills, and a demonstrated ability to work in a high pressured, fast paced, changing environment
Strong work initiative skills are essential qualities
Strong written and oral communication skills, as well as team-building skills required
Ability to prioritize and manage multiple tasks under short and changing deadlines is essential
Demonstrated analytical and organizational skills are required
Candidate must have the ability to work independently as well as in a collaborative manner
High level of decision making ability and judgment are required
Proven ability to supervise, train and develop a staff capable of meeting and exceeding their goals & objectives
Must have the ability to create, implement and update policies and procedures
Proficient computer and database skills required. Student Information System knowledge is highly desirable
The successful candidate must be able to work well with all levels of staff and management, including a diverse group of University administrations, both internally and externally, is flexible in nature, with an open and collaborative style that encourages teamwork and cooperation beyond the immediate team
Must be a strategic thinker, with an open and collaborative style that encourages teamwork and cooperation
Must possess a passion for excellent customer service and commitment to exceptional quality.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Internal Number: 498904
About Columbia University
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.