The Dental Receptionist is responsible for greeting and registering patients, scheduling appointments, and processing payments for clinical services.
The Dental Receptionist is responsible for greeting patients and interact with faculty and staff members.
Answer phones, schedule appointments and verify and obtain insurance authorizations.
Collect insurance co-payments and perform other front office skills in an academic, oral and maxillofacial surgery faculty practice.
Responsible for the handling of patient accounts, which includes:
Entry of new demographic information, charge entry, time of service, payment posting, handling of routine billing issues and providing clerical/secretarial support to the Faculty Practice.
Must demonstrate and promote excellence at all times and have a patient-focused approach in communicating directly with patients.
Perform other related duties as assigned.
Work hours may vary according to operational needs, and evening hours may be required as necessary
Requires a high school diploma or equivalency certificate and one year of related experience.
Knowledge of clinic computerized scheduling/chart/billing system.
Employee must be extremely personable and possess excellent communication skills.
Must have excellent customer service skills.
STRONG BILINGUAL SKILLS (ENGLISH/SPANISH), WRITTEN AND ORAL REQUIRED.
Employee must also exhibit strong follow through, establish and maintain effective working relationships with staff and students and maintain confidentiality of sensitive information.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Internal Number: 498913
About Columbia University
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.