College of Arts, Humanities and Social Sciences (CAHSS), Dean's Office
Reporting to the Dean of the College of Arts, Humanities and Social Sciences (CAHSS), the Information Technology Manager will provide leadership and day-to-day management of technology related functions in CAHSS. The position serves as a resource and support for college stakeholders as they manage technology and develop research, artistic, instructional and business processes. The Manager will use knowledge of software, hardware and IT systems to efficiently and effectively implement new initiatives and improvements to the College’s use of technology, and will recruit and supervise a team of one to four employees who provide desktop and system support to employees in the College. This position requires a high level of skill in a wide variety of related areas including databases, hardware, software, networking, mobile systems (Android and iOS) and knowledge of compliance with current technology standards. The Technology Manager serves as the primary liaison with the Division of Information Technology (DoIT), as well as acting as a liaison to university departments, external vendors, and as a College representative on department and University-wide committees, and therefore must be competent at a high administrative and interpersonal level.
This is a new position in the College and the successful candidate, working alongside other members of the College, will develop the systems to provide adequate support for the College’s diverse units. This effort will include hiring at least one other person to provide everyday support for the College and investing time and effort in assessing the needs of the College. The new IT Manager will have to demonstrate flexibility not only working with a diverse group of people, but also in supporting all aspects of the College’s work. Of particular importance will be the needs of heavy IT users, such as Visual Arts, that often need creative solutions to problems, not always found in off the shelf IT packages.
Specific duties include:
Collaborating with College stakeholders on new Technology initiatives and provides leadership to Division employees around best practices in use of Technology;
Supervising one to four employees who provide technology support to College staff;
Assisting CAHSS Chairs and Directors in development and planning of IT budgets based on analysis of historical spending and assessment of future needs;
Analyzing requirements to assist individual departments with the development and improvement of technology-supported processes;
Working closely with the Division of Information Technology (DoIT) to ensure CAHSS priorities are considered and supported;
Providing training and support opportunities around technology to College;
Working with individual units within the College to help them maintain accurate records of software and hardware to maximize efficiencies and take advantage of new services in the marketplace;
Coordinating CAHSS compliance with Sensitive and Capital Inventory processes;
Working with University stakeholders to support College compliance with audit requirements;
Performing other duties as assigned.
Required Minimum Qualifications:
Requires a Bachelor's degree, preferably in Information Technology. Must have: knowledge of software, hardware and IT systems; creative problem solving skills; good communication skills; and supervisory/leadership experience.
Experience in a higher education environment
Experience working with multiple constituencies
Ability to work independently
Special Instructions to Applicants:
For best consideration, submit a cover letter, resume, and names and contact information of three professional references.
Screening of Applications Begins:
For best consideration, submit your application by May 15, 2019. Resumes will be accepted until position is filled.
Salary is commensurate with qualifications and experience.
UMBC offers a benefits package for regular and grant-funded regular employees including generous leave, excellent health, life, and disability insurance, retirement plans, tuition remission, on-site preschool, and numerous professional development and wellness opportunities. Contingent II positions may include some benefits. To learn more about our benefits click here.
Equal Opportunity Statement:
UMBC is an Affirmative Action/Equal Opportunity Employer. Applications from women, minority group members, veterans and individuals with disabilities are encouraged to apply.
If you require a reasonable accommodation for a disability for any part of the employment process, please contact the Human Resources Department at 410-455-2337 or MD TTY Relay Service 1-800-735-2258 between 8:30 a.m. and 4:00 p.m. Monday through Friday.
As required by the 1986 Immigration Act, be prepared to present acceptable documentation upon hire showing your identity and that you are a U.S. citizen or an alien who is authorized to work.
Internal Number: 492907
About University of Maryland, Baltimore County
UMBC is a dynamic public research university integrating teaching, research and service to benefit the citizens of Maryland. As an Honors University, the campus offers academically talented students a strong undergraduate liberal arts foundation that prepares them for graduate and professional study, entry into the workforce, and community service and leadership. UMBC emphasizes science, engineering, information technology, human services and public policy at the graduate level. UMBC contributes to the economic development of the State and the region through entrepreneurial initiatives, workforce training, K-16 partnerships, and technology commercialization in collaboration with public agencies and the corporate community. UMBC is dedicated to cultural and ethnic diversity, social responsibility and lifelong learning.