Augsburg's Financial Aid Office mission is to provide students and families with the tools and skills necessary to pay for college. The Financial Aid Counselors will provide student counseling and aid processing for a wide breadth of functions within the department.
The Financial Aid office is currently seeking two (2) full-time Financial Aid Counselors to support this critical mission for Augsburg students.
Counsel on all aspects of financial aid. This includes in-person meetings, student service window, phone, and email conversations.
Obtain and evaluate confidential information from the student and family in order to advise on eligibility for aid, aid application process, and college financing options. Provide accurate information regarding a wide range of topics relating to both student financial aid and student accounts.
Assist with processing of federal and institutional funds.
Assist with aid adjustment.
Assist with new and returning student awarding.
Present financial aid and financial literacy material to small and large groups. This may include New Student Orientations, outreach events, financial literacy events, early awareness events, etc.
Other duties as apparent or assigned by supervisor(s).
Bachelor's degree; preferably in finance, business, education or related field.
Strong communications skills, including ability to actively listen; professional written communication skills; public speaking skills.
Skilled at offering sound guidance to families/students in challenging situations. Able to explain and apply Augsburg policies to a vast array of situations and processes.
Ability to work effectively and collaboratively in a diverse work environment.
Ability to be attentive to details, be accurate, be precise.
Ability to lead/teach and mentor others.
Ability to work effectively in a team environment; and work independently with little supervision.
Ability to reason/analyze; maintain confidentiality; and demonstrate patience, understanding.
Ability to show initiative; organize workflow; manage one or more projects; and handle frequent interruptions.
Ability to solve complex problems involving student aid issues and processing anomalies.
Accountable for accuracy of work; demonstrates attention to detail and thoroughness.
Ability to take leadership roles on projects; demonstrates initiative, research solutions, adept problem solver.
Effective time management skills to ensure timely completion of projects and ability to effectively prioritize work.
Able to balance the need to perform job within both the context of ambiguity and regulation.
Previous experience preferred; examples include financial outreach and education, college access advocacy, higher education administration, education, counseling, banking or finance.
Preferred ability to speak bilingually: Spanish, Somali, Arabic or Hmong.
Augsburg University is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, age, national origin, familial status, disability, veteran status, sexual orientation, gender identity, gender expression, marital status or public assistance status.
Applicants MUST submit the following documents:
Three Professional References
When entering reference information please use professional references (including one past or present supervisor).
Augsburg University offers more than 50 undergraduate majors and nine graduate degrees to more than 3,500 students of diverse backgrounds. The student-faculty ratio is 13:1 and is characterized by strong teaching in small classes.
The University's Mission
Augsburg University educates students to be informed citizens, thoughtful stewards, critical thinkers, and responsible leaders. The Augsburg experience is supported by an engaged community that is committed to intentional diversity in its life and work. An Augsburg education is defined by excellence in the liberal arts and professional studies, guided by the faith and values of the Lutheran church, and shaped by its urban and global settings.
Located in the heart of the Twin Cities, Augsburg’s main campus surrounds Murphy Square, the oldest park in Minneapolis. The University of Minnesota West Bank campus and the University of Minnesota Fairview Medical Center are across the street from Augsburg, with the Mississippi River and the Seven Corners theatre district just a few blocks away.
The 23-acre campus consists of a mix of historic and newer buildings that reflect the contemporary needs of the academic pr...ograms. Augsburg’s newest signature academic building, the Hagfors Center for Science, Business, and Religion, opened for classes January 8, 2018. In addition to its Minneapolis campus, Augsburg has a location in Rochester, Minnesota, and maintains international sites and staff in Mexico, Nicaragua, and Namibia.