1. Supervises the day-to-day activities of support staff. 2. Assesses and resolves or escalates problems arising within unit. 3. Assists in the development of policies and procedures in support of unit. 4. Assists in long-range planning for work unit needs. 5. Participates in unit budget planning. 6. Evaluates work requests to determine if they are appropriate to the unit or another area. 7. Ensures that work flow is organized and staffed for quality efficient completion. 8. Communicates deadlines and special circumstances to staff. 9. Maintains equipment and supplies for unit. 10. Completes evaluations of direct report employees. 11. Interacts with University personnel to define work assignments and requirements, communicate progress of work, and plan and coordinate projects. 12. Interacts with external sources to coordinate work necessary to fulfill projects, keep abreast of new products and technologies, or arrange for subcontractors. 13. Supervises a staff of exempt and non-exempt employees. 14. Performs other duties as assigned.
Preferred Education: Working knowledge of rules and requirements of ERISA plans; experience with Epic, IDX Managed Care System and Workday Financial System.
Preferred Education, Experience and Skills: Working knowledge of rules and requirements of ERISA plans; experience with Epic, IDX Managed Care System and Workday Financial System.
Posting Position Title: Supervisor 3
Required Skill/ability 3: Proven self-starter with excellent time management skills. Ability to organize and prioritize work. Independent decision-making skills and a solutions-oriented work ethic. Strong reconciliation and workflow design skills. Process and detail-oriented to ensure efficient, cost effective operational activities.
Work Week: Standard (M-F equal number of hours per day)
University Job Title: Asst. Manager, Claims & Referrals - Yale Health
Required Skill/ability 1: Demonstrated ability in a Claims or Referrals Department at a supervisory level. Advanced knowledge of claims handling concepts and working ability with ICD-10, CPT-4 and HCPC coding systems. Working knowledge of medical terminology.
Required Skill/ability 4: Demonstrated proficiency in the Microsoft Office Suite with advanced proficiency in Excel. Excellent attendance, punctuality and reliability.
Required Skill/ability 2: Proven leadership and people management skills in order to effectively motivate a service-oriented team. Superior communication and customer service skills and the ability to foster positive, productive working relationships with vendors, members staff and a diverse population.
Minimum requirement of Bachelor's Degree in related field and three years of related experience or an equivalent combination of education and experience.
Internal Number: 54965BR
About Yale University
Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.