About Berkeley The University of California, Berkeley, is one of the world's most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley's culture of openness, freedom and acceptanceacademic and artistic, political and culturalmake it a very special place for students, faculty and staff.
Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at http://jobs.berkeley.edu/why-berkeley.html.
Application Review Date The First Review Date for this job is: April 26, 2019
Departmental Overview UC Berkeley's School of Optometry is internationally recognized for its excellence in patient care as well as its leadership in vision research. The School offers several clinics that provide comprehensive eye care to members of the Berkeley campus and the local community. More than 80,000 patients visit each year. Learn more at http://www.caleyecare.org/
Responsibilities Patient Appointment Activities:
Courteously answer incoming phone lines and screen, route, take messages or respond as appropriate.
Triage patient to determine which clinic fits the patient care needs; request assistance from more experienced staff if in doubt.
Schedule patient appointments on the computerized scheduling system according to patient, clinician or doctor request, following all correct procedures and entering all necessary information accurately.
Communicate last-minute patient schedule changes to Clinics, providers or other staff as indicated.
Accurately update patient demographics in computer database.
Obtain and accurately enter patient insurance information as needed; following correct procedures for updating of insurance records on computer database and filing of authorizations or other paperwork to ensure correct processing of patient billing.
Obtain insurance eligibility and authorizations as needed and communicate lapses of coverage to patients at time of appointing.
Schedule patient follow-up visits as requested by provider(s).
How to Apply Please submit your cover letter and resume as a single attachment when applying.
Other Information Employment is contingent upon successful completion of Tuberculosis screening at the date of hire and annually thereafter and participation in flu shot program.
Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.