Department: Alumni Relations & Development Salary/Grade: EXS/10
The Senior Associate Director of Alumni Engagement is the primary officer with comprehensive responsibility for program and team results. This role works with senior management to establish goals and report on progress to those goals. This position monitors results, determines strengths and weaknesses of component programs and works with team leaders and development staff to modify plans and strategies to ensure achievement of program and organization goals. Participates in department management activities. May manage a portfolio of high profile/high-level alumni volunteers. Serves as liaison to both University and Northwestern Alumni Association (NAA).
Please Note: This position has required evening and weekend meetings and events.
Manage team Program Assistant and Associate Director, Alumni Engagement (Clubs and Programs)
Lead and grow athletic initiatives and partnerships with department and Athletics
Enhance and cultivate alumni clubs
Develop geographically based strategies for bringing alumni together
Manage and execute programs that engage alumni through campus connections
Serve as primary manager of the club scholarship program
Develops & implements strategic plans focused on engagement and participation of alumni, friends, faculty and staff.
Oversees, relationship management groups creating, implementing, and managing these plans to incorporate cutting edge & best practices to dramatically increase engagement & participation.
Initiates, plans and implements innovative & visionary organizational change & takes calculated risks to develop new strategies to continually expand engagement & participation across the globe.
Works closely with senior management to set goals and to develop and implement overarching relationship management strategies, including prospect identification, engagement, cultivation, solicitation, and stewardship programming.
Oversees programmatic performance evaluation and resourcing, process improvement and research.
Reviews & proposes strategic alliances, joint ventures & key collaborations with department and other University partners to identify opportunities to integrate University strategic plan goals.
Oversees and coaches team members regarding department collaborations.
Prospects & Gifts
Plays a primary role in developing and managing relationship strategies including the creation & implementation of world-wide programs & services for alumni, students, parents, friends and groups of volunteers and prospect/donor pools that ultimately result in increases in philanthropic contributions.
Maintains up to date current knowledge on key alumni.
Tracks and manages the emerging alumni leaders to develop reports and monitor program results.
Leads efforts to create and facilitate a vibrant culture of philanthropy, service and volunteerism which includes working with high-level volunteers to determine goals, and then identify, recruit, and coach groups of volunteers, plan and coordinate meetings, determine strategies, and report on progress.
Leads efforts to refine & expand the NAA & University's board's membership, involvement, and responsibilities and introduces strategies to deepen broader alumni volunteerism, providing more opportunities for alumni to become involved.
Oversees development & implementation of a variety of leadership training opportunities both in-person & virtually designed to meet the needs of entry level to advanced alumni leaders in locations around the world.
Requires extensive travel throughout the region or country.
Oversees development & management of events & programs designed to expand constituent engagement & participation across the globe.
Reviews and approves event plans & summaries ensuring that overall goals & objectives are attained.
Works directly with high level volunteers & donors to ensure that individual needs are met.
Manages activities related to high-level prospects, programs &/or events, membership solicitations & renewals.
Develops & implements processes &/or procedures.
Engages and reviews vendors and contracts.
Designs and manages volunteer programs and activities.
Conducts associated ongoing data analysis to determine trends, results & future plans.
Reports to senior management and key collaborators.
Provides necessary documentation and follow-up to donors & internal contacts.
Responsible for duties assigned to supervised staff.
Optimizes the use of technology including social media for marketing, communications & data reporting & analysis.
Assists in the development of dashboards & metrics which provide quantitative analysis of program & event outcomes.
Drafts budget(s) for larger more-complex programs &/or, reviews with manager.
Manages approved budget ensuring to minimize expenses while maximizing return.
Drafts special budget requests for manager's review.
Supervises 1 or more staff.
Provides training to staff within or outside of immediate department or division in regard to function.
Leads, coaches and evaluates performance of direct reports
Completes other duties as assigned.
Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
8 years development, marketing, sales or the equivalent experience is required.
Minimum Competencies: (Skills, knowledge, and abilities.)
Team leadership; analytical thinking, complex problem solving and planning; global/organizational perspective; ability to work in fast-paced environment; comfortable with change and associated ambiguity
Preferred Qualifications: (Education and experience)
Master’s Degree preferred
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.
Internal Number: 35905
About Northwestern University
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highly collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.