Provide leadership in the development of partnerships and relationships between University Information Technology Services (UITS) and the campus community, in particular IT professionals in academic and administrative units.
Lead medium/complex design, analysis, testing, production support, system analysis, consulting, and upgrade project work. Actively engage in the development, maintenance and improvement of strategy and collaborations between UITS and the university community so that schools, departments, and individuals utilize the leveraged enterprise resources provided by UITS to reduce duplication, decrease institutional costs and improve service offerings. Serve as the primary liaison between UITS and IT professionals on the regional campuses.
Effective project analytic and communication skills are essential for this position. The business analyst will have to establish collegial relationships with his/her counterparts in the other modules, balancing advocacy for his/her area with the need to cooperate in the management of an extremely complex interrelated system. In addition, the position will have to communicate and consult with the stakeholders in campus functional units and negotiate, mediate and resolve issues critical to the academic mission of the University.
Serve as the sustainable technology coordinator for University Information Technology Services (UITS), helping to promote initiatives that contribute to an ongoing, sustainable technology environment, including e-waste projects, methods that reduce paper and power usage resulting in cost savings; and helping to provide awareness and education around sustainable computing to the IU community.
REQUIRED: Bachelor's degree in analytic or computer-related field and two years of experience working in higher education student systems.
Combinations of related education and experience may be considered.
Demonstrable skill in analyzing complex problems and producing concrete, actionable solutions. Ability to resolve highly complex integration issues involving multiple technologies and business areas. Demonstrated knowledge of unit and/or Central office business and administrative processes or relevant higher education experience. Demonstrated success with business analysis, process mapping, and design of complex systems and processes.
Excellent communication and listening skills, ability to interpret complex environments and communicate with customers from both technical and non-technical backgrounds. Demonstrated technical, analytical, and problem solving skills to take business requirements and abstract them into models and concepts. Effective time management skills with an ability to deliver consistently high quality work even in the face of changing priorities. An ability to concisely and accurately document team actions such as decisions, assumptions, issues, and challenges. Excellent interpersonal and communication skills necessary for working collaboratively and strategically within a diverse environment.
Equipment utilized: Computer, software and office equipment related to this position.
Agile team experience. Experience in reporting, dashboards, and Tableau.
Salary Plan: PAE
Salary Grade: 3IT
Department: VICE PRES INFORMATION TECHNLGY (UA-VPIT-IUBLA)
Internal Number: 73346
About Indiana University
Founded in 1820, Indiana University is the state’s public university system, comprised of two core campuses—IU-Bloomington and IUPUI—and six regional campuses located throughout the state. Combined, the total student population is more than 114,000 undergraduate, graduate and professional school students. IU is one of the largest employers in the state, with over 20,000 faculty and staff. Indiana University is an equal employment and affirmative action employer and a provider of ADA services. Diversity and inclusion remains a core commitment to IU’s mission to cultivate an educational environment that supports equal access, participation and representation on all of its campuses and that provides educational and career opportunities for all.