As the region's only Level I Trauma center, Harborview Medical Center (HMC) is well known for innovations and excellence in trauma care and its centers of emphasis: Trauma, Burn, Neurosciences, AIDS/STD, Center for Advanced Reconstruction and Rehabilitation (CARER), and mentally-and medically- vulnerable populations. In addition to the centers of emphasis, HMC serves a mission population for King County. Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region. HMC is owned by King County and managed by the University of Washington (UW) and serves as a training site for UW's School of Medicine. The UW is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.Harborview Medical Center has an outstanding opportunity for a part-time (50%), day shift, PROGRAM ASSISTANT with the Harborview Center for Sexual Assault and Traumatic Stress (HCSATS). HCSATS is a Community Sexual Assault Program and is a member of the King County Criminal Justice Center. The Program Assistant would support the Foster Care Assessment Program (FCAP) within HCSATS. The Program Assistant promotes the goals of FCAP by supporting the work of the FCAP Program Manager and evaluators and contributes to the general operation of HCSATS clinic as needed. RESPONSIBILITIES:Responds to inquiries received via e-mail and telephone, regarding FCAP referrals, policies, and proceduresAssists in processing and tracking referrals for consults and evaluations. Schedules FCAP consultsCommunicates with CA social workers regularly regarding referralsOrganizes edits and performs complex word processing tasks for the FCAP Program Manager and evaluators This includes sending letters to collateral contacts, and making binders for each caseTakes primary responsibility for scoring and entering standardized measures in Pi and EPIC as requiredMakes updates to FCAP website to reflect changes in the program. Regularly monitors websiteEnters FCAP program and client data into Patient Information (Pi) data base. Identifies data problems, missing data or other database issues requiring attentionProduces monthly, quarterly, annual and ad hoc reports using Excel or other data programsProvides general clerical functions in support of HCSATS and FCAP operations as needed to include: phone answering and triaging; checking in and assisting patients; faxing and copying; ordering and archiving medical records; closing clinic; maintaining a clean and comfortable waiting area; and providing back up to the primary HCSATS PSSArchives FCAP records on a regular basisMonitors and compiles FCAP Satisfaction Survey returnsAssists with special projects as requested by FCAP Program Manager or HCSATS director Schedules meetings and consultations using Outlook including reserving rooms and updating schedulesPerform other duties as requiredThis position provides opportunities to work in a fast-paced, challenging, diverse and rewarding environment. As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.REQUIREMENTS:High school graduation or equivalent AND Two years of full-time clerical experienceOREquivalent education/experience.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.