University Development’s purpose is to support the mission of the university by raising private resources from alumni, friends, and other constituents to enhance financial support for students, faculty, programs, and facilities. University Development provides leadership and centralized development services to the 30+ other development shops across campus, serving as a focal point for principal/major gifts, gift planning, annual giving efforts, prospect development, corporate and foundation relations, stewardship, and communications.
The Business Analyst will provide a variety of information technology services in support of alumni and development activities throughout the University. Reporting directly to a Senior Business Analyst, this position will assist in relationship management and application consultation while focusing mostly on data services for their assigned client portfolio and system processes.
The Business Analyst’s primary focus will be to provide functional support to our customers while responding to reporting and data services requests. This will entail a detailed analysis of the requirements in addition to the delivery of creative solutions, including but not limited to, query creation, data extracts, and defining system processes and procedures as well as applying policies around data and system usage to the user community. A high-level of quality control is necessary to ensure the accuracy of said reports and data extracts.
This position will also serve as a liaison between the customer and the programming staff while delivering high-quality consulting/training sessions to the user-community, reviewing and editing courseware, training, recommending enhancements and customizations to the advancement applications.
Education and Experience:
Proficiency of Microsoft Office software tools with emphasis on Excel is essential. The ability to link to relational databases; build queries; transform data, pivot tables, charts and reports.
Applicant must have excellent communication skills (verbal and written) with an ability to effectively communicate with technical and non-technical personnel at various levels within the organization. Ability to analyze requests, issues, and problems in order to resolve issues and develop solutions. Must apply critical thinking and be resourceful in developing solutions and/or escalating issues.
Blackbaud software products – CRM preferred. A broad knowledge of Alumni and Development operations, in a large university or experience in a non-profit fundraising office is strongly preferred. Knowledge of Access is also preferred.
The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.
Internal Number: 159809
About The University of North Carolina at Chapel Hill
Carolina rates among the nation’s great institutions of higher education, set on an historic and beautiful campus that celebrates all four seasons. Carolina’s students, faculty and staff come here from around the world, bringing varied cultural, racial and ethnic heritages that help make UNC-Chapel Hill a thriving intellectual center. We’re repeatedly ranked the nation’s best value in higher education for students seeking to earn a college degree – the University has garnered the top spot each time since the ranking’s launch in 1998.Whether you’ve just started your career, are new to academia or are a seasoned professional with assorted campus experiences to draw on, we hope you will find a great place at Carolina.