Note: This is a limited term, two-year appointment with the possibility of renewal
The University of Michigan-Dearborn has an exciting job opportunity for an Assistant Librarian at the Mardigian Library. The chosen candidate will work with a dynamic team to manage the operation of the single service Library Info Desk at the Mardigian Library, including student hiring and training to provide first tier research assistance, live chat, and circulation services to students, faculty, staff, and visitors.
The successful candidate will also serve as a member of the library faculty, developing and implementing innovative programming to engage students with the library. The incumbent will also partner with instructional faculty and other campus departments to help students achieve basic library skill competency, promote library services, and foster positive relationships and support student success.
This position reports to the Head of User Services.
Single Point of Service (50%)
Provide training to students working at the Library Info Desk to support excellent customer service
Monitor first tier, peer-to-peer research assistance, in person and via live chat; Provide second tier support or refer as necessary
Respond to inquiries about library policies, procedures and services
Assess services at single point of service and make recommendations to Head of Department
Provide back-up to Head of Department and share in leadership duties during their absence
Perform other related duties as assigned
Student Success (50%)
Collaborate with key partners within academic programs that support student success, including The Office of Student Success, the Office of Admissions and Orientation, and other co-curricular groups/learning communities
Create and implement student outreach efforts in collaboration with members of the User Services team and library colleagues
Liaise with faculty and students in the Language, Culture, and Communications Department to support the introduction of basic library skills and information literacy competencies
Design shared instructional materials in collaboration with other librarians
Assess the impact of student success instruction programs in coordination with library colleagues
Master’s degree from an ALA accredited Library/Information Science program
Knowledge of standard office equipment and multi-line phone system
Proficient with MS Office (Word and Excel) and comfort using computers and technology
Ability to work independently with minimal supervision and as part of a team
Experience working in a diverse and inclusive environment
Ability to communicate effectively with faculty, staff, students, and the public
Good interpersonal skills, strong customer service skills, and good decision making skills
Flexibility to meet the needs of changing priorities, needs, and environments in academic libraries
Cash handling experience
Ability to work a flexible schedule
Experience managing or leading projects that serve a diverse and inclusive community
Demonstrated interest in conducting outreach or engagement efforts with students and campus partners
An understanding of higher education trends and initiatives
Experience providing training or instruction
Monday through Friday
Weekend and evening hours as needed
Currently this classification is considered exempt based on compliance with the Fair Labor Standards Act (FLSA).
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 171057
About University of Michigan - Dearborn
The University of Michigan-Dearborn is an interactive, student-centered institution committed to excellence in teaching and learning.We offer undergraduate, graduate, and professional education to a diverse, highly motivated, and talented student body. Our programs are responsive to the changing needs of society; relevant to the goals of our students and community partners; rich in opportunities for independent and collaborative study, research, and practical application; and reflective of the traditions of excellence, innovation, and leadership that distinguish the University of Michigan.