Counselor II - Center for Learning, Advising and Student Success 11550
The Center for Learning, Advising and Student Success at West Virginia University invites applications for the position of Counselor II position. This position is responsible for facilitating orientation and transition of WV GEAR UP first-year students, providing students with information about the process of applying for financial aid, advocating financial literacy, monitoring academic progress and persistence, and providing academic support and social integration on the WVU-Morgantown Campus. The incumbent is responsible for coordinating retention efforts in conjunction with the Dean of Completion and Vice-Provost for Student Success. The position will coordinate efforts across campus to provide a unified approach to interventions aimed at increasing retention and persistence of WV GEAR UP first-time students.
The incumbent will collaborate with faculty and staff across institutional departments including academic advisors, department chairs/program directors, instructors, and campus life staff.
In order to be successful in this position, the ideal candidate will:
Leadership and Management
Provide leadership and coordination over the first-year program for first-time WV GEAR UP students.
In collaboration with WVU and WV Gear Up program staff, track and monitor student enrollment and retention data; prepare summary reports regarding student success and submit to WV HEPC monthly.
Plan and implement programs, workshops and seminars on and off campus throughout the calendar year, beginning with New Student Orientation in June and throughout the academic year. Activities include intrusive advising, course registration assistance, early alert and midterm grade outreach, and referrals to campus resources.
Develop and coordinate one on-campus event (i.e. Welcome Week, Fall Family Weekend, Recognition Banquet) each fall and spring semester for students and parents.
Collaborate with the Office of Student Financial Support and Services to counsel students on federal, state and merit aid applications and awards, and explain satisfactory academic progress standards.
Administer personnel and operating budgets and comply with subrecipient award policies and procedures.
Academic Counseling and Coaching
Assist students with transitioning academically, integrating socially, and adapting culturally to college.
Develop individual success plans for student to include goal setting, financial literacy, counseling, tutoring, as well as cultural and social events.
Advocate on behalf of students with sensitive issues across campus and connect them with appropriate resources on and off campus.
Track and monitor academic performance and community engagement using student information systems (i.e. DegreeWorks, Navigate).
Utilize academic counseling skills and interviewing techniques to engage in active-listening, assessment of needs and identification of student issues. Refer students to University and/or community resources as needed.
Sponsor individual and group sessions on necessary tools for academic success such as study skills, time-management and test-taking preparation.
Participate in New Student Orientation and meet with new participants to discuss program expectations, financial aid, housing and other pertinent issues related to making a successful transition to campus. Attend other campus events as applicable.
Program Coordination and Mentoring
Monitor student engagement with academic support services and conduct outreach when engagement and desired outcomes deviate.
Assess student programming to determine effectiveness/efficacy and modify when warranted.
Assist students with securing on and off campus employment, including federal work study and other part-time employment.
Recruit, train, and supervise peer and near-peer mentors to deliver success coaching and support social integration.
Provide standardized training for peer, near peer, faculty and staff mentors who support student success.
Establish work schedules and ensure that mentors are available to assist students when needed. Monitor time cards and approve bi-weekly time cards.
Instruction and Research
Teach First Year Seminar for WV GEAR UP students enrolled in the Center for Learning, Advising and Student Success (CLASS).
Coordinate with academic advisors and faculty members who teach students on academic probation critical gateway courses on strategies for student success.
Pay Grade: 17
Master's degree in counseling, education, psychology, education administration or comparable field.
At least one year of experience working in higher education or secondary education (high school) in the areas of academic advising, counseling or student support services.
Demonstrated leadership, time management and organizational skills as they relate to student success
Proficiency in computer applications, including Microsoft Office-Excel, Word, PowerPoint
Proficiency in student information systems technology (i.e. Banner, DegreeWorks, Navigate)
Knowledge of the Family Educational Rights and Privacy Act of 1974 (FERPA)
Appreciation of diversity among WV GEAR UP students in relation to socioeconomic, cultural, and ethnic backgrounds
Demonstrated proficiency in oral and written communications, including presentational speaking and report writing
Knowledge of satisfactory academic progress standards for maintaining federal and state aid
Ability to work collaboratively among faculty, staff and senior leadership
Knowledge of student success theories as they relate to academic programming, retention and persistence
Valid driver's license
At West Virginia University, we pride ourselves on a tireless endeavor for achievement. We are home to some of the most passionate, innovative minds in the country who push their limits for the sake of progress, constantly moving the world forward. Our students, faculty and staff make this institution one of the best out there, and we are proud to stand as one voice, one university, one WVU. Find out more about your opportunities as a Mountaineer at http://hr.wvu.edu/ .
West Virginia University is an Equal Opportunity/Affirmative Action Employer and the recipient of an NSF ADVANCE award for gender equity. The University values diversity among its faculty, staff and students, and invites applications from all qualified individuals, including minorities, females, individuals with disabilities and veterans.
Job Posting: Apr 11, 2019
Posting Classification: Non-Classified
Exemption Status: Exempt
Benefits Eligible: Yes
Internal Number: 170702
About West Virginia University
West Virginia University, founded in 1867, has a long and rich history as a public, land-grant institution. WVU encourages scholarship and offers high-quality academic programs while serving the state of West Virginia and the nation. WVU statewide includes campuses in Beckley, Charleston, Keyser, Martinsburg and Morgantown – which has been ranked as a #1 Small City in America. WVU is an R1 Doctoral Research University (Highest Research Activity), one of only 115 nationwide. WVU offers 212 degrees throughout the 14 colleges and schools. Areas of specialty include STEM education, healthcare in Appalachia, shale gas utilization, radio astronomy and forensics. WVU researchers have helped confirm the existence of gravitational waves and uncovered diesel vehicle emissions discrepancies. Statewide, there are over 31,000 graduate and undergraduate students along with 190,000 alumni worldwide. WVU is reinventing West Virginia’s future by strengthening education, healthcare and broad-based prosperity.