Administrative/Support, Information Technology, Project/Program Management/Planning, Staff/Administrative
As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a "Great College to Work For" for five consecutive years. UW Facilities manages the University's buildings, infrastructure and land, with more than 1,100 employees in a variety of fields. The Asset Management group includes Capital & Space Management, Real Estate, Sustainability and other teams responsible for planning and workload management. The Operations group includes Project Delivery, Maintenance & Construction, Campus Utilities & Operations, Building Services, Transportation Services and Safety. Supporting these groups, as well as the separate Emergency Management team, are the Business Intelligence & Information Technology group and the Finance & Administration group. We have an outstanding opportunity for a Director of Information Technology. Reporting to the newly-created Executive Director of Business Intelligence and Information Technology, the Director of Information Technology is a leadership position responsible for the planning, coordination, leadership and management of technology services for UW Facilities (UWF).The Facilities OrganizationUW Facilities is responsible for the management of the University's physical environment, from campus planning, ideation, design, and project management to operations and maintenance. UW Facilities comprises over 1,000 FTEs. It is responsible for the design and execution of an operating budget of approximately $200 million per year and a capital project budget of $350-400 million per year.As the asset manager for the University's physical environment, UW Facilities is responsible for overall campus stewardship across the entire facilities lifecycle. This includes capital programs from campus planning, project design, and development to project execution. UW Facilities also manages relevant data bases and other information related to the University's physical environment, construction projects, and campus operations. UW Facilities implements projects through a portfolio management and stewardship approach. It collaborates closely with and/or supports Colleges, Schools, academic leadership, and administrative units. The geographic scope of capital program management responsibility of UW Facilities includes UW Seattle (including UW Medicine), UW Tacoma and UW Bothell.The "operating" component of UW Facilities includes responsibility for Building Services (including custodial services, waste management and recycling), Facilities Maintenance and Construction, Campus Engineering and Operations (including 2 power plants), Transportation Services, and Emergency Management. UW Facilities is responsible for making the campus ready each and every morning, and ensuring its safe operation. UW Facilities is responsible for facilities operations of the Seattle campus, while day to day operations of UW Tacoma and UW Bothell are managed locally.Under the general direction of the Executive Director for Business Intelligence and Information Technology, the IT Director directs UW Facilities' shift to strategic technology and applications management practices to enable business practices to be more agile, transparent, and successful.This position works across department and functional lines, developing strong relationships with stakeholders, customers and with central technology providers, reconciling requirements for enterprise applications and information, building consensus on a road map, and executing based on well-articulated expectations in a visible manner.The IT Director will be instrumental in facilitating decision making, understanding and articulating investment trade-offs, developing and maintaining a visible, prioritized portfolio of work, standardizing applications management and Software Development Lifecycle practices, and driving execution of key improvements to technologies, workflows and information management in a highly complex organizational environment.The ideal candidate will be a creative, analytical problem solver and leader who is equally comfortable leading discussions, forging new relationships and processes, building a team, recommending complex options, participating in the iterative process, and working on both near-term and long-term planning scenarios. The scope of work for this position is wide-ranging from strategic to tactical and the IT Director must navigate an extensive variety of work from a vast array of UW programs.Responsibilities*Oversee the development, implementation, integration, optimization, and maintenance of numerous UW Facilities related systems, platforms, and tools in order to support the effective and efficient execution of UW Facilities' strategy.*Manage supporting servers, virtual machines, cloud services, on premise applications, cloud-based applications/Software-as-a-Service, others, as well as endpoint support (workstations, laptops) to over 1000 users. *Manage hardware and software inventory, licenses, and software upgrades.*Develop and maintain standards, policies and procedures to ensure compatibility, sustainability, and usability of hardware, software and systems.*Plan for future system needs, manage related budgets, provide analysis and advice on operations and processes; evaluate and replace old systems no longer serving UWF's needs.*Lead strategic and operational planning for design, development and implementation of organizational information systems, software applications, and IT support and infrastructure systems.*Work closely with partners to evolve a technology and information roadmap based on evolving and emergent needs, placing realistic expectations on the scope and delivery of the project services.*Collaborate with UW-IT on technology architecture, security, and strategy*Participate in all hardware and software evaluations and review of IT contracts. Ensure that hardware, software, and services are reliable, secure, and efficient.*Help establish and enforce policies related to technology with the intent to maintain consistency throughout the organization. Ensure all protocols are followed and in compliance with policies and legal requirements.*Provide leadership in planning and managing IT product and service development. Oversee the effective delivery of computer operations and production support, system and databases administration, network operations, PC/desktop support, and customer service.*Ensure users are provided professional, courteous and responsive support service while staying abreast of trends and regulations to ensure effectiveness and compliance.*Ensure appropriate IT data security, risk management, disaster recovery and business continuity planning processes and regular review processes are in place and functioning.*Establish and maintain open lines of communication, business, and technical teams.*Structure, lead, train, and develop IT staff for maximum effectiveness.Core Competencies *Demonstrate personal integrity and trustworthiness. *Manage stressful situations and changing priorities effectively. *Anticipate, recognize and resolve problems. *Be responsible and accountable. *Use organizational skills and provide attention to details. *Maintain a positive, optimistic, and success-oriented attitude. *Exercise professionalism, which includes being tactful and courteous. *Exhibit a professional work ethic. *Continuously promote a safe work environment. Requirements include:*Bachelor's Degree in Computer Science, Business Management, Information Systems, or related field.*6+ years of experience including;oComputer operations, networking, information technology management/administration, applications and system development within a complex and changing IT environment.oDirect responsibility for liaising across multiple business functions such as Finance, IT, HR, Facilities, Real Estate, etc. to develop and execute long-term plans involving enterprise applications.oLeadership in a technical environment.*Experience leading high performing technical teams through the development and deployment of complex enterprise solutions. *Proven experience in leading and driving projects from requirements to close-out.*Strong communication skills as well as the ability to influence cross-functional teams and key decision makers.*In-depth knowledge of IT concepts, strategies and methodologies and their application to business opportunities.*Excellent understanding and working experience with current software development lifecycle (SDLC) methodologies, and proven ability to implement and maintain effective and fit-for-purpose SDLC practices.*Familiar with the processes required to adapt, integrate, and modify existing programs or vendor-supplied products for use within a large and complex technical environment. Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.Desired:*Experience in public sector, higher education, and/or facilities operations.*Experience working with the following Enterprise Applications: ArcGIS, InVision, PMWeb, Yardi, AiM, Workday.*Experience with Agile and Lean in a technology environment.*Merger/re-organization experience.Conditions of Employment:*Must be able to work in a non-smoking environment. *Regular and predictable attendance is required. As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here.Application Process:The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select "Apply to this position". Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your "My Jobs" page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.