This position is responsible for providing the primary program management leadership and support in building, deploying, and improving OHSU\u2019s Quality Management System (QMS) to support the achievement and maintenance of our ISO 9001 certification.
Working closely with the Quality Management Director, the QMS Consultant, and the QMS Governance Committees, the Program Manager performs current state assessments, gap analyses, risk analyses, and requirements documentation to create both the strategic and tactical work plans to achieve ISO certification by 2021. Areas of initial focus will include: QMS Governance, establishing our internal audit system, establishing our contract review system, establishing our document and record control system, developing our quality policy and communication plan, and standardizing our nonconformance and corrective action process. The Program Manager has the responsibility for planning, directing, coordinating and delivering each of these program activities through an entire project life cycle. The position leads highly matrixed multi-disciplinary teams that span multiple departments throughout the healthcare enterprise.
The position must effectively understand team dynamics and tailor the work and change management approaches to foster team work and ensure follow-up and shared accountability. The Program Manager will independently lead problem-solving and decision making activities, within the scope of the identified projects and program elements. The Program Manager will design and guide the change management process, taking reasonable and prudent actions to accomplish agreed upon program objectives and intended outcomes.
As the state's only health and research university, OHSU brings together patient care, research, education of the next generation of health care providers and scientists and community service to improve the health and well-being of all Oregonians.The university is a conduit for learning for more than 2,800 students, providing training to interns, residents and fellows in postgraduate medical and research. It is the only place in Oregon that grants doctoral degrees in medicine, dentistry and nursing. OHSU cares for more than 251,000 patients each year from around the region and takes a leadership role in contributing to solutions involving the health of the state and the nation, such as health care access and transparency, ethics and workforce shortage. Beyond providing critical health care services, quality education and cutting-edge research, OHSU also is a key economic and social force in the Northwest. With an annual operating budget of $2.06 billion and more than 14,000 employees, OHSU is Portland?s largest employer. Its size contributes to its ability to provide... many services and community support activities not found anywhere else in Oregon. For more information visit http://www.ohsu.edu/xd/about/index.cfm