1. Acts as a project leader for Instructional Technology projects. 2. Provides consultation and makes recommendations for allocation of resources, product selection, and priorities. 3. Delivers technical expertise and provides recommendation in researching, evaluating and implementing new instructional technologies. 4. Provides high-level service for existing instructional technologies and projects, as well as high-end support for all instructional technology systems and other multimedia activities. 5. Manages operating systems, applications, web services, and content on the department's servers. 6. Maintains in depth knowledge of existing and emerging instructional technologies. 7. Develops and reports on metrics that measure usage, reliability and client satisfaction for all technology services provided. 8. Manages relationships with internal and external clients, outside vendors, consultants and peer institutions. 9. Maintains highest possible degree of service and responsiveness in complex, multi-vendor, multiplatform environment. 10. Consults with faculty to assess instructional technology needs. Develops and implements solutions to meet those needs. 11. Provides training on the usage of instructional technologies, and other software and hardware. 12. Manages assigned project tasks to ensure timely and high quality outcomes. Provides regular status reports on assigned projects. 13. Supervises temporary and student workers. 14. May perform others duties as assigned.
Preferred Education: Master's in Education and Instructional Designer.
Preferred Education, Experience and Skills: Master's in Education and Instructional Designer.
Required Skill/ability 5: Proven ability to be proactive, a resourceful strategic thinker with the ability to manage multiple projects and complete on deadlines in a fast-paced environment and with great attention to detail.
Posting Position Title: Technology Services Specialist, Instructional Tech
Required Skill/ability 3: Demonstrated outstanding editing, and writing skills. Excellent communication and interpersonal skills and ability to develop interesting content suitable for web and non-web based distribution.
Work Week: Standard (M-F equal number of hours per day)
University Job Title: Instructional Technology Specialist
Required Skill/ability 1: Demonstrated the ability to work independently and collaboratively with the product stakeholders, both internal and external. Demonstrated the ability to plan and execute on-site user-testing of technology tools within a school.
Required Skill/ability 4: Demonstrated the ability to build positive relationships with stakeholders and colleagues at all levels in order to develop content for distribution and manage the department's website and social media platforms.
Required Skill/ability 2: Demonstrated the ability to develop and conduct user interviews, focus groups, or surveys, whether in-person or remotely with technological assistance.
Bachelor's Degree and at least three years of related work experience or an equivalent combination of education and experience.
Internal Number: 54709BR
About Yale University
Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.