Northern Essex Community College serves approximately 6,000 credit students each semester on two campuses located in the beautiful, historic Merrimack Valley region of northeast Massachusetts. Our suburban Haverhill campus sits on 106 acres near Kenoza Lake and features a Technology Center and an award-winning Student One-Stop Center. Our urban Lawrence campus is growing rapidly, including a Health Technologies Center and additional leased space at Riverwalk Properties. Both campuses are a short drive to Boston and to the beaches and state parks along the coast.
NECC has been building an organizational culture that prizes initiative and innovation, and seeks to identify and develop the strengths in students, faculty, staff, and programs in order to grow and improve. We are also committed to the recruitment and retention of a diverse workforce that reflects the communities we serve. Our Lawrence campus was the first college in New England designated as a Hispanic Serving Institution by the U.S. Department of Education. We have significantly increased the diversity of our faculty over the last ten years, and are one of four Massachusetts colleges participating in the national Achieving the Dream initiative, which aims to improve success for low-income students and students of color at community colleges.
PART-TIME BUSINESS SYSTEMS OPERATIONS ANALYST, ENROLLMENT SERVICES: Enrollment Services; Haverhill Campus; 22.50 hours per week; Non-Unit Professional Position; This position is currently part-time with plans to be full-time to be determined at a later date.
Anticipated Start Date: May 2019
RESPONSIBILITIES: The Business Systems Operations Analyst for Enrollment Services will serve as a member of the Business Systems Team under the leadership of the Director of Business Systems for Academic and Student Affairs and will support the areas of Enrollment Services, Admissions, and Financial Aid. NECC is seeking an experienced professional to serve as the functional administrator of the EAB Navigate software application providing end-user application support, designing and implementing business processes, and writing and analyzing reports to assist Enrollment Services. The Business Systems Operations Analyst will be a team member on several functional areas within Enrollment Services, and other college areas in order to implement and manage the business systems and processes. This individual will work within Business Systems to support the goals of Enrollment Services and the college as a whole, s/he will:
Provide end-user support to Academic and Student Affairs with particular emphasis on Enrollment Services
Assist with the implementation, testing, upgrades of applications
Develop and review business processes for efficiencies
Incorporate application enhancements and technologies into business processes
Ensure compliance with Federal and State Reporting and Regulations
Develop and maintain documentation on business processes
Design and develop reports
Lead projects to ensure schedule and objectives are met
Develop a strong relationship(s) with vendor(s)
Bachelor's Degree Required
Three (3) or more years of experience working in a college setting
Experience with Banner, PeopleSoft or Datatel
Experience with application implementations or upgrades
Demonstrated analysis and report writing skills
Knowledge of establishing and maintaining effective and efficient business processes
Knowledge of technology as it related to student information systems
Outstanding communication skills both verbal and written with strong interpersonal skills
Strong organizational and time management skills
Technical writing/writing for student audiences/writing for various mediums, such as mobile devices
Proven ability to build consensus and work effectively within a cross-functional team
Have a propensity to be detail oriented
Ability to learn systems quickly and effectively
Ability to troubleshoot and problem solve
Demonstrated ability to work effectively with ethic, cultural, socially diverse populations and a multi-campus environment
Experience with the following programs/softwares:
Navigate by EAB
Customer Relationship Management/Student Life-cycle Management Systems
SALARY: $35,000 annually, with complete fringe benefit package.
DEADLINE: April 26, 2019 POST#:177218
Northern Essex Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, creed, religion, color, gender, gender identity, sexual orientation, age, disability, genetic information, maternity leave, military service and national origin and any other protected class in its education programs and activities as required by Title IX of the Educational Amendments of 1972, the American with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and college policies. The College prohibits sexual harassment, including sexual violence. The following person has been designated to handle inquiries regarding Americans with Disabilities Act, the Rehabilitation Act and related statutes and regulations, Affirmative Action, non-discrimination policies, and Title IX compliance/sexual harassment: Human Resources Director Justine Caron, B-219, 978-556-3956/ email@example.com. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action Officer/Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.
Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, which can be found on the disclosure page of the College's website at: http://www.necc.mass.edu/clery
Internal Number: 108016
About Northern Essex Community College
NECC is a public, two-year college that offers comprehensive academic programs of study leading to the Associate in Arts degree, the Associate in Science degree and Certificates of program completion.Our dedicated teaching faculty accept with enthusiasm the challenge of responding properly to the differing backgrounds of their students and, at the same time, directing and leading them toward broader understandings. Our faculty are deeply involved in the planning of each class and in the achievement of each student, and are equally dedicated to personal achievement. As well as the specialized academic opportunities and tutoring that the college provides for our students, our faculty have the time and the commitment to advise as well as instruct students, and to provide support and encouragement.