Business Title: Course and Event Scheduling Specialist Job Title: Student Services Officer 1 Division/School: Vice Provost for Student Affairs Department: Office of the Registrar, Student & Academic Services Job Code: 7501 Salary Grade: F Schedule: Fulltime (100% FTE) Appointment Duration: One year fixed term
Would you like to use your expertise of analyzing complex business processes and checking the accuracy of data entered into systems to support Stanford students, faculty and staff? We are seeking a Course and Event Scheduling Specialist to join the Office of the Registrar. Reporting to the Assistant Registrar, the Course and Scheduling Specialist is responsible for scheduling approximately 3000 courses, 200 classroom spaces and 500 events across campus each quarter. This position will be involved in compiling course data and scheduling classes at the university, as well as auditing for accuracy of data entered into the student information system by 180+ departmental staff.
About the Office of the University Registrar in Student and Academic Services: The Office of the University Registrar, a unit within Student and Academic Services, supports teaching and learning at Stanford by maintaining the integrity of academic policies and the student information system. We are the stewards of Stanford's student records from application to degree conferral in perpetuity.
Your responsibilities include:
Provide consultation to schools, departments, faculty, and staff on issues related to event scheduling, course set-up and enrollment management.
Administer and implement university and department policies and procedures on issues regarding course and event scheduling.
Manage processes and programs to implement the goals of the unit, department, or division.
Develop recommendations and collaborate with staff, faculty and other offices to resolve programmatic issues within the school and across functional units, (such as strategizing to ensure optimal enrollment).
Contribute to development of business practices and organizational change within course and event scheduling to improve processes and workflow.
Work collaboratively with system analysts and programmers to identify and resolve problems.
Collect and analyze data from multiple sources including student feedback, surveys, trend reports, and data analytics. Prepare and summarize reports and make recommendations to enhance offerings, such as programs and courses and to influence current processes and policies.
Audit academic courses for accuracy during the year, especially before Axess opens for enrollment.
May develop marketing materials and strategies for program activities and outreach functions. Assist in planning and developing webinars, education fairs and other external functions.
Analyze and reconcile diverse transactions from multiple sources.
To be successful in this position, you will bring:
Bachelor's degree and two years of relevant experience, or combination of education and relevant experience.
Strong communication skills to clearly and effectively communicate information to internal and external audiences, client groups, and management.
Advanced analysis and problem-solving skills.
Advanced computer skills and experience with Microsoft Office Suite.
Advanced customer service skills.
Relevant computer systems/technology experience.
Ability to ensure and apply compliance with legal, financial, and university policies and external regulations.
In addition, our preferred requirements include:
Three years of experience scheduling courses, classes and/or events.
Experience with PeopleSoft or equivalent student information system, CPS (Curriculum Planning System), Remedy/Service Now.
* Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
Why Stanford is for You Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:
Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
Discovery and fun. Stroll through historic sculptures, trails, and museums.
Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
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Located between San Francisco and San Jose in the heart of Silicon Valley, Stanford University is recognized as one of the world's leading research and teaching institutions. Leland and Jane Stanford founded the University to "promote the public welfare by exercising an influence on behalf of humanity and civilization." Stanford opened its doors in 1891, and more than a century later, it remains dedicated to finding solutions to the great challenges of the day and to preparing students for leadership in a complex world. The University's thriving diverse community is comprised of nearly 7000 undergraduate students, 9000 graduate students, 2000 faculty members, 1900 postdoctoral scholars, and over 11,000 academic and administrative staff in seven schools including several interdisciplinary research centers and institutes. The campus spreads over 8000 contiguous acres and nearly all undergraduates live on campus. Stanford offers bachelor's and master's degrees in addition to doctoral degrees (PhD, MD, DMA and JD) plus a number of professional and continuing education programs and certifications. More at http://facts.stanford.edu and http://www.stanford.edu. Stanford University is an ...equal opportunity employer and is committed to increasing the diversity of its faculty. It welcomes nominations of and applications from women, members of minority groups, protected veterans and individuals with disabilities, as well as from others who would bring additional dimensions to the university’s research, teaching and clinical missions.