Enrollment and Undergraduate Advising Ops. Coordinator (4722C) Job
About Berkeley The University of California, Berkeley, is one of the world's most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley's culture of openness, freedom and acceptanceacademic and artistic, political and culturalmake it a very special place for students, faculty and staff.
Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at http://jobs.berkeley.edu/why-berkeley.html.
Application Review Date The First Review Date for this job is: Immediate Review
Departmental Overview The College of Environmental Design (CED) operates three academic departments - Architecture, City and Regional Planning, and Landscape Architecture and Environmental Planning - conferring both undergraduate and graduate degrees. CED has 55 full-time and 35 part-time teaching faculty, 44 career staff, and over 1,000 students. The operations of the College are financed with state funds, gifts and endowments, professional master's level program revenue, and other revenue sources in an amount roughly totaling $18,000,000 annually.
The CED undergraduate program is home to the highest percentage of historically underrepresented minority students, Pell Grant recipients, and first generation college students at UC Berkeley. The 650 undergraduates major in Architecture, Landscape Architecture, Urban Studies and Sustainable Environmental Design.
The CED Office of Undergraduate Advising is committed to helping students graduate in a timely way with an excellent education and experience at Berkeley. The unit works collaboratively with CED faculty, the CED Undergraduate Affairs Committee, and departments and student service units across campus toward the common objective of helping students achieve their educational and career goals. Berkeley Advising fosters the academic achievement, intellectual curiosity, personal discovery and growth of students as they develop into well-rounded global citizens and leaders. http://advisingmatters.berkeley.edu
The following values inform all efforts of the CED Office of Undergraduate Advising: * Student Success: Above all, we dedicate ourselves to maximizing student potential and to helping students succeed in their university experiences. We encourage students to explore their minds and their hearts, challenge them to do their best work, and help them realize their talents and passions and achieve their goals. * Equity & Inclusion: We are committed to creating an inclusive environment in which any individual or group can be and feel welcomed, respected, supported and valued. We aspire to provide fair treatment, access, opportunity, and advancement for all students and to identify and eliminate barriers that prevent the full participation of all. * Health & Well-Being: We collaborate with campus partners to keep our CED community healthy by helping students balance the physical, intellectual, emotional, social, occupational, spiritual and environmental aspects of life. * Advising Excellence: In all that we do, we strive to deliver personalized advising services of the highest quality. We seek to continuously educate ourselves on developments in our field and to evaluate, improve, and streamline our services to support students in obtaining the best education and experience possible.
The primary goals of the Enrollment and Undergraduate Advising Operations Coordinator position are to oversee office operations for the College of Environmental Design undergraduate advising office; provide front-line customer service to faculty, students, staff and the public; assist the student enrollment process for the CED-GAP program under the guidance of the Director of Strategic Initiatives;; hire, train, and supervise the advising office work study team; and provide administrative support for advising.
The Enrollment and Undergraduate Advising Operations Coordinator provides the front-line professional face of the college-wide advising office and oversees all business operations, under the supervision of the Director of Undergraduate Advising. The position also ensures the successful enrollment of 15 CED-GAP international students at CED each semester
Responsibilities 50% Advising Office Coordinator. Oversee all aspects of office management, including customer service, supply orders, BearBuy, student file management, phone management, advising materials, office machines and copying, etc. This includes serving as front-desk receptionist every morning Monday through Friday, providing service to faculty, students, staff and the public via telephone and in person. The coordinator will hire, train and supervise the afternoon work-study team.
30% CED Global Access Program Enrollment Coordinator. Assist the CED Director of Strategic Initiatives in overseeing the CED-GAP program, which includes advising students on enrollment issues, serving as a faculty liaison, trouble-shooting course scheduling issues, and coordinating advising related workshops (like the Portfolio and Resume Workshops) for CED-GAP students. Assist the Director of Strategic Initiatives in the recruitment and hiring of CED-GAP GSIs for specific courses, if needed. As necessary, create the job description from a template, circulate it in the correct department, and help schedule interviews for program director and instructor
10% Advising Assistant. Assist advising staff with select student petitions, projects, and events (e.g., workshops, Cal Day, Golden Bear Advising, Commencement, Golden Bear Orientation).
10% Communication Strategy and Other Administrative Duties. Assist advising staff with the development and execution of student communication strategy (update electronic communication with students - listservs, blog); maintain advising content on CED website. Additional duties as assigned.
Required Qualifications *************************This is a part-time (43%), temporary position******************************
** Solid leadership and organizational skills, initiative, and ability to multi-task with competing timeframes. Demonstrated impeccable attention to detail. Must be proactive. ** Ability to develop and maintain cooperative, effective working relationships with faculty, students, staff, and members of the general public from a wide variety of cultures and backgrounds. ** Demonstrated ability to work independently and as part of a team. ** Ability to supervise student employees. ** Experience planning and administering projects. ** Demonstrated excellent oral/written communication and customer service skills. ** Ability to readily learn and adapt to new technologies. ** Demonstrated skills in monitoring/assessing people, processes or services to make improvements. Ability to effectively manage scheduled and special projects and provide reports and statistics, as needed.
Preferred Qualifications ** Experience in academic advising office at UC Berkeley or a similar 4-year institution. Knowledge of University requirements, policies and procedures, including policies on handling student records and confidential documents. ** Knowledge of University-specific computer application programs (including CalCentral, BearBuy, and others). ** Fluency in Mandarin preferred but not required.
Salary & Benefits For information on the comprehensive benefits package offered by the University visit:
*The hourly salary range designated for this position: $23.47 - $25.13; however, starting salary will be commensurate with experience. *This is a part-time (43%), temporary position.
How to Apply Please submit your cover letter and resume as a single attachment when applying.
Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.