A cover letter and contact information for three references are required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experiences that directly relate to this position. Please apply with a single document that includes a cover letter, resume, and list of references.
Note: Salary range is $31,000 to $32,000 for a 100% appointment. This position is a 50% appointment with a salary range of $15,500 to $16,000.
As a member of the University of Michigan-Dearborn Mardigian Library User Services team, the successful candidate will work with a dynamic team to provide excellent customer service to our library users. This part-time position reports directly to the Head of the User Services Department and will be responsible to:
Oversee weekend and evening shifts at the Mardigian Library, Thursday through Sunday (hours vary). Supervise until close during Friday and Saturday shifts
Provide supervision and guidance to library student employees in User Services and excellent customer service to all faculty, students, staff, and guests
Receive and record fines and lost book payments, balance cash register & clear blocked patron records. Assist with financial reconciliation
Serve as primary contact with campus police during shift in case of emergencies
Circulate materials and equipment, including group study room keys. Monitor room schedules and ensure compliance with room policies
Monitor online reference software and assist in providing 1st tier reference support to library users in-person, online, and over the phone
Contribute to department statistics & work on special department projects with other supervisors and independently; other duties as assigned
Bachelor’s degree and previous library working experience preferred
Proficient with MS Office (Word, Excel, Access), and comfort using computers and technology required. Experience with library automation preferred (Sierra/Millennium experience a plus)
Ability to work independently with minimal supervision and as part of a team
Must be able to work a flexible schedule (including nights and weekends) when necessary
Ability to communicate effectively with faculty, staff, students, and the public
Good interpersonal skills, strong customer service skills, and good decision making skills required
Experience working in a very diverse environment strongly desired
Cash handling experience preferred
Hours/Week: 20 hrs/wk (50% appointment)
Shift/Hours/Days: Thursday - Sunday
Thursday, 3:00 p.m. - 6:30 p.m.
Friday, 4:00 p.m. - 8:00 p.m.
Saturday, 9:30 a.m. - 6:00 p.m.
Sunday, 11:30 a.m. - 3:30 p.m.
Friday, 11:00 p.m. - 6:00 p.m.
Saturday, 11:30 a.m. - 6:00 p.m.
Sunday, 11:30 a.m. - 6:00 p.m.
There is some flexibility in hours especially during Spring/Summer
Currently this classification is considered non-exempt based on compliance with the Fair Labor Standards Act (FLSA).
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 171058
About University of Michigan - Dearborn
The University of Michigan-Dearborn is an interactive, student-centered institution committed to excellence in teaching and learning.We offer undergraduate, graduate, and professional education to a diverse, highly motivated, and talented student body. Our programs are responsive to the changing needs of society; relevant to the goals of our students and community partners; rich in opportunities for independent and collaborative study, research, and practical application; and reflective of the traditions of excellence, innovation, and leadership that distinguish the University of Michigan.