Please upload your cover letter and resume as a single Word document or .pdf when applying.
NOTE: Position will be filled at the Associate, Intermediate, or Senior level, depending on experience.
The Office of Admissions and Orientation seeks a dynamic and motivated individual to serve as a key member of the team which is focused on supporting the enrollment growth goals of the University. The admissions counselor will join a professional, fast-paced, and cohesive team where work feels like a second home. This position professionally represents the University and will be responsible to manage a recruitment territory focusing on the enrollment of undergraduate freshmen and transfer students. Responsibilities include building awareness of the UM-Dearborn brand and conveying the sense of Michigan Excellence and Community upon which we pride ourselves. Recruitment efforts are ongoing and vary throughout the year as focus shifts among the following activities: on and off campus school visits, college fairs and recruitment events; assessment of admission applications; the counseling of prospective students; student engagement activities and overall territory management.
Knowledge, Skills and Abilities:
Self-motivated and goal-driven
Demonstrated effective teamwork experience
Ability to interact effectively and professionally with all audiences
Enthusiasm for working with people and a sensitivity to working with multicultural populations
Exemplary interpersonal, oral and written communication skills
Experience in an educational setting or relevant transferable skills
Strong project management skills with ability to effectively prioritize multiple conflicting tasks and follow through on their execution
Ability to travel and work occasional evenings and weekends
Must be able to lift up to 30 pounds
Travel for recruitment (during the fall travel is significant and it is moderate in the spring).
Manage recruitment territory in targeted geographic areas
Conduct relationship building with high school and community college students, and counselors/school officials, within assigned recruitment territory
Use a territory management model for strategic enrollment management initiatives
Counsel potential students and their families on admission requirements, policies and procedures, transfer of credit, scholarships, basic financial aid concepts and other related issues
Perform counselor-on-duty responsibilities for appointments and walk-in traffic
Review undergraduate applications and materials to make decisions using established University criteria
Prepare detailed assessments and reports on recruitment activities and participate in the development of strategic plans for recruitment and yield
Make formal public presentations and/or serve as an official representative of the University at various recruitment visits and events
Effectively use Salesforce (customer relationship management tool) and Banner (student information system)
Other duties as assigned
A bachelor’s degree
College Admissions experience
Knowledge of Michigan communities
Experience in developing and implementing recruitment plans and strategies
Shift/Hours/Days: Varies based on recruitment cycles.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 171054
About University of Michigan - Dearborn
The University of Michigan-Dearborn is an interactive, student-centered institution committed to excellence in teaching and learning.We offer undergraduate, graduate, and professional education to a diverse, highly motivated, and talented student body. Our programs are responsive to the changing needs of society; relevant to the goals of our students and community partners; rich in opportunities for independent and collaborative study, research, and practical application; and reflective of the traditions of excellence, innovation, and leadership that distinguish the University of Michigan.