Position Overview: This position reports to and works in conjunction with the Policy Advisor in the administration of Harvard University's use-of-name policies and guidelines. Principle Duties and Responsibilities (Essential Functions):
In Consultation with the Policy Advisor, conducts Use-of-Name Reviews and Assessments:
Reviews and analyzes confidential, and at times, highly sensitive, use-of-name inquiries from members of the Harvard community and from external parties that have business relationships with Harvard;
Ensures that resulting assessments are in accord with the University's use-of-name policies and guidelines, as well as established practices;
Issues written determinations based on those assessments.
Assists the Policy Advisor with the following:
Advising members of the Harvard community on the resolution of use-of-name matters and educating members on the application of the University's use-of-name policies and guidelines to those matters;
Identifying, developing, and implementing process improvements related to the effective administration of the policies and guidelines;
Training and advising the use-of-name representatives for Harvard's schools on the application of the use-of-name policies and guidelines to school-related use-of-name matters;
Developing policies and guidelines that support, supplement, and clarify the University's use-of-name policies, for consideration by the Trademark Program's Executive Director and the University's Trademark Policy Committee.
Manages the Trademark Program's use-of-name email account and use-of-name inquiries from other sources:
Intakes and triages all inquiries, providing referrals to other University departments and units as necessary;
Acknowledges use-of-name inquiries from both internal constituents and external parties;
Conducts preliminary reviews of inquiries (including requests for third-level Harvard domains and general @harvard.edu email aliases);
Maintains the Trademark Program's use-of-name records in the email account.
Salary Grade: 056
Union: 55 - Hvd Union Cler & Tech Workers
Candidates MUST meet the following basic qualifications in order to be considered for this role
A minimum of 3 years of comparable experience. Education may count toward years of experience. Computer proficiency in word-processing, data entry, spreadsheet and database software knowledge and experience.
Bachelor's degree strongly preferred.
Experience in academia and/or at Harvard preferred.
Strong critical thinking and problem-solving skills;
Exceptional oral and written communication skills;
Aptitude for learning complex policy-based concepts and administrative procedures and applying them to new situations and projects;
Ability to independently gather data, compile and organize information, and prepare assessments;
Capacity to work effectively with internal constituencies and external parties that have relationships with Harvard;
Ability to handle confidential and at times, highly sensitive, information with discretion;
Flexibility and capacity to respond calmly and professionally in stressful situations;
Ability to work independently, as well as part of a team;
Please note that candidates invited for interview will be expected to provide two writing samples. Finalists are required to complete a writing assignment.
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: 48723BR
About Harvard University Administration
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.