Established in 2017, the National Center for Equitable Care for Elders (NCECE) is a program of the Harvard School of Dental Medicine, Boston MA within the Department of Oral Health Policy and Epidemiology. NCECE is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) through a National Training and Technical Assistance Cooperative Agreement (NCA). NCECE's mission is to improve the health and wellbeing of older adults by leading the efforts in training more geriatrics providers, improving integrated health care for chronic conditions and integrating enabling social services into health care delivery.
Position Overview: Under the direction of the Principal Investigator/Program Director (PI/PD) of the National Center for Equitable Care for Elders (NCECE) at the Harvard School of Dental Medicine, the Program Manager oversees the planning and delivery of a portfolio of training and technical assistance activities including learning collaboratives, webinars, and publications. Primary responsibilities include:
Program logistics and analysis: Supports the PI/PD in the development of the annual work plan, timelines, and deliverables; assists with development of training and technical assistance activities including learning collaboratives, webinars, and publications; develops needs assessment tools for understanding client's needs and other survey tools (e.g., program evaluation and outcome measures) for tracking training effectiveness; oversees collection and analysis of training activities, work flow processes, preparation and interpretation; and participates in publication creation and revision including overseeing the editorial review and branding.
Staff management: Directs and manages one research assistant and a communication coordinator, as well as a web developer team and graphic artist as needed; defines and communicates work standards and performance expectations, manages work flow through delegation and scheduled check in meetings, motivates and guides staff around new processes and policies.
Relationship management of clients and partners: Establishes and manages work expectations with subject matter expert (SMEs) faculty, national cooperative agreement center (NCA) partners, external health center clients, manages established vendors, and serves as a point person between constituents. Assists with managing the collaborative efforts with federal sponsor (HRSA/BPHC) and other HRSA-funded NCAs, primary care associations (PCAs) and health center controlled networks (HCCNs)
Conflict resolution and crisis management: Identifies and navigates potential conflict across the Center and manages last minute training program changes in real time.
This position is a term appointment funded through June 2020 with the possibility for extension.
Some HSDM employees are eligible for Flexible Work Arrangements, which may be explored during the interview process.
Cover letter is required.
Harvard School of Dental Medicine is not able to provide visa sponsorship for this opportunity.
Located in the heart of Boston's Longwood Medical Area, the Harvard School of Dental Medicine ranks as one of the preeminent dental schools in the country. Established in 1867, HSDM was the first dental school in the United States to be connected with a university and coordinated with its medical school. HSDM is the only school within Harvard University that has its own clinical facility and provides direct patient care. HSDM's vision is to set the standard of excellence in and to define the future of interdisciplinary dental education, state-of-the-art clinical practice, and cutting-edge basic, clinical, and translational research. With this vision as our guide, the School is dedicated to developing and fostering a community of global leaders advancing oral and systemic health. For more information about the Harvard School of Dental Medicine, please visit: http://hsdm.harvard.edu/.
In compliance with federal law and Harvard policy, selected candidate must undergo the federal E-verify check as a condition of employment.
Salary Grade: 056
Union: 00 - Non Union, Exempt or Temporary
Bachelor's degree or equivalent work experience plus 3 years progressive program management and supervisory experience required.
Master's degree preferred. The successful candidate will possess exceptional interpersonal and organizational skills; the ability to work independently and collaborate across a team to bring projects to completion; proven project management skills and the ability/flexibility to handle multiple projects concurrently; solid verbal and written communication skills; cultural sensitivity; will include domestic travel.
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: 48891BR
About Harvard University School of Dental Medicine
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.