Responsible for developing and implementing strategic stewardship plans for donors who have made major and principal gifts to FAS funds administered outside of central FAS Finance, including academic departments and centers and institutes .
In partnership with AA&D frontline fundraisers and colleagues in FDR and University Donor Relations, takes a donor-centric approach to ensure that Harvard's most generous donors are stewarded holistically and comprehensively, collaborating to create strategic, tailored plans for recognition and communication. Works closely with AA&D frontline fundraisers to understand donors' intentions and personal motivations for giving, to ensure that stewardship communications align with these intentions and motivations and thereby cultivate continued philanthropy.
Responsible for stewarding a high-volume reporting portfolio of funds in these areas and for adding new funds to this portfolio as new gifts are received.
Evaluates donors and funds to be stewarded and develops a prioritized reporting schedule.
Drives the resolution of complex donor relations and stewardship issues in collaboration with AA&D frontline fundraisers and FAS administrators.
Records stewardship tasks and plans in Ellucian Advance and updates plans and the status of tasks promptly and continually.
Responsible for building strong working relationships with the campus spending units that administer these funds.
Connects with campus units via email, over the phone, and in person to communicate the objectives of stewardship and donor relations, serving as an expert consultant for units on stewardship best practices.
On a case by case basis, determines whether reports should be produced by FDR or by the spending unit, and either personally produces reports or consults with spending unit and collects copies of unit's reports.
For all qualifying gifts, ensures that accurate and compelling reports are sent to donors on a regular and timely basis, and that all activity is documented in Advance.
Pays particular attention to fund terms to ensure that funds are used according to donor intentions.
In partnership with FDR's Associate Director of Stewardship Finance and Administration and FDR's Stewardship Operations Coordinator, develops and implements a successful plan for collaborating with administrators in centers and departments, and collecting annual fund use information for all stewarded funds that sit outside of central FAS Finance.
Creates original stewardship reports and experiences for donors.
Writes stewardship letters for the signature of the FAS dean, divisional deans, and other faculty and administrators, adapting writing style to conform to the appropriate voices.
Compiles and formats detailed information (text, photographs, and data where applicable) for narrative reports on fund use and impact.
May manage or staff individual donor stewardship visits to campus and/or create unique donor gifts in partnership with Communications and Creative Services.
Utilizes all resources available (Ellucian Advance, FileMaker Pro, FDR and AA&D colleagues, campus contacts, central files, publications, etc.) to complete comprehensive research on donors, philanthropy, faculty, departments, and other topics of interest.
Adheres to all departmental and University policies and procedures.
Ensures that all donor communications have been proofread and reviewed by appropriate AA&D frontline fundraisers and donor relationship managers; proofreads reports for team members as necessary.
Maintains style and operational manuals for processes of position.
Attends and participates in departmental, FAS, and AA&D staff meetings.
Maintains professional knowledge through contact with colleagues and attending related conferences.
The above covers the most significant responsibilities of the position. It does not, however, exclude other appropriate duties that may be required.
Please include a cover letter with your application.
Skills testing may be a component of the interview process for this position.
The department of Alumni Affairs and Development at Harvard University is committed to diversity. We welcome applicants who bring varied experience, thought, and practice to the department's mission to maintain and enhance an engaged community of alumni and friends worldwide and to lead the University's fundraising efforts.
Harvard University Benefits Package Vacation/Sick/Personal/Holidays: Harvard offers 3 (union roles) - 4 (exempt) weeks paid vacation, a paid holiday break between Christmas and New Year's Day, 12 paid sick days, 11.5 paid holidays, and 3 paid personal days each year. Medical/Dental/Vision Benefit: Harvard offers a variety of excellent medical, dental, and vision plans which all begin on the first day of employment. Retirement: University-funded retirement plan with full vesting after 3 years of service. Tuition Assistance Program: Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted study options through participating Harvard Graduate Schools. Transportation: Harvard offers a 50% discounted MBTA pass as well as parking options to assist employees in their daily commute to campus. Wellness Options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation, and complimentary health services. There are also fee-based athletic facility memberships available at various locations around the university for employees.
Salary Grade: 057
Union: 00 - Non Union, Exempt or Temporary
College degree from an accredited institution required. Advanced degree preferred.
Minimum of five years of experience in higher education and/or professional writing and program management, preferably in fundraising and/or donor relations.
Must have outstanding interpersonal and communication skills. Must have the ability to develop and sustain strong working relationships with University leadership, administrators, faculty, and colleagues within AA&D, and at all levels across the University, to generate interest and participation in stewardship activities. Must exercise skill, persistence, and diplomacy in obtaining information from administrators, faculty, and other members of the Harvard community.
Must be a superb writer/editor, with excellent letter writing, report writing, and editing skills, a strong command of English grammar, and a sophisticated understanding of stewardship and donor relations. Demonstrates mastery and expertise in these areas.
Excellent organizational skills and leadership skills, with project management experience. Must have the ability to work independently on multiple tasks, meet deadlines, prioritize work appropriately, and adapt flexibly to changing priorities. Must demonstrate strong work ethic and an inclination to take initiative, be proactive, and follow through on projects.
Requires strong research, analytical, strategic, and creative skills. Must pay exceptional attention to details and accuracy.In carrying out assignments, must have innate ability to resourcefully obtain information and overcome obstacles with skill and tact.
Must have an even disposition with a poised confidence and be able to deal diplomatically, effectively, and politely with people from different experience levels in all types of situations.
Must be able to work with highly confidential information with a high level of discretion.
Must have proven capability to evaluate problems accurately, think strategically about complex issues, and display good, sound, and confidential judgment. Able to generate innovate ideas and solutions to problems.
Able to effectively communicate in a leadership environment, make presentations, lead and participate in meetings, and gain the commitment of others.
Able to provide superior service and respond to inquiries from donors, administrators, and colleagues across the University.
Demonstrates a wide-ranging knowledge of current affairs, particularly in higher education and research, plus curiosity, imagination, and a genuine interest in the ongoing affairs of the University.
Excellent computer skills;proficiency with all aspects of Microsoft Word and Excel. Ability to successfully utilize the Ellucian Advance database. Familiarity with or aptitude to learn Adobe InDesign and FileMaker Pro.
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: 48753BR
About Harvard University Alumni Affairs and Development
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.