Supervises and trains 1 FTE. Assigns and supervises work set by Asst Registrar for Records, Regulations & Procedures. Meets weekly with direct report to ensure efficient and effective work processes.
Ensures consistency in communication and information change throughout DCE as a member of
3 years administrative and customer service experience in an academic environment.
Demonstrated experience working as part of a team in a fast-paced service-oriented environment, experience working with a large and diverse student population, self-directed and highly motivated, strong interpersonal skills.
Ability to work independently and proactively with limited direction, as well as work as part of a team. Supervisory experience. Ability to problem-solve, take initiative, work independently and as a team player, demonstrate judgment and work with confidential information, and handle multiple assignments simultaneously.
Experience with student information systems, preferably Banner. Experience using SalesForce CRM. Experience with InDesign, or other forms creation software.
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: 48736BR
About Harvard University Division of Continuing Education
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.