The Medical AdministrativeSpecialist I performs front desk operations for the Hearing & Speech Centerhearing clinic. The position performs patient admissions and registration,patient financial services and data entry, specified routine duties such asgreeting patients, answering routine inquiries, and general office supportactivities as appropriate.
Greets and checks in patients.
Reviews new patient paperwork for proper completion and updates existing information in the patient management system.
Verifies patient identity and insurance coverage.
Obtains patient charges from provider or student clinician.
Enters procedural and diagnosis codes into the patient management system.
Collects copays or fee for services rendered and any current or past due balances.
Works with insurance companies and other agencies to obtain benefit verification and authorizations for services including new hearing aids and hearing aid repairs.
Orders prescribed hearing aids from manufacturer.
Schedules follow-up appointments.
Answers phones timely and professionally.
Reconciles daily charges and cash, checks, and bankcard payments.
Performs other duties as assigned.
Internal Number: 173987
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