GENERAL STATEMENT OF DUTIES: Provide comprehensive advising, financial literacy and academic support services to Augsburg University students who participate in the TRIO/SSS program; assist TRIO/SSS participants in their persistence, academic performance, and timely graduation from the University; enhance existing and develop new programming designed to improve the academic counseling experience for participants in TRIO/SSS; collaborate with on-and off-campus departments to provide complementary student services.
Academic Advising and course selection : Advise and monitor students regarding course selection and planning, major and graduation requirements, 4-year planning, graduation advising.
Financial Aid Counseling and financial literacy advising: Advise students regarding financial aid award and renewal, and about federal, state, institutional, and other sources of financial aid. Instruct on personal budget planning, student account management and other financial literacy topics, monitor and advise on scholarship applications and completion of requirements.
Academic Counseling: Coach students in academic skills and time management techniques through weekly meetings during students' first term in SSS; monitor academic progress, respond to academic feedback reports and alerts from instructors; provide specialized probation advising and specialized advising for program participants admitted to the University conditionally; assist students in setting and achieving academic goals.
Personal and Career Counseling: Instruct students in life and career skills, assist with major decision making strategies, intervene in minor crises and screen for appropriate referrals, counsel on variety of issues including family issues, college transition adjustment, college completion, personal development. Guide students to appropriate self-advocacy personally and academically.
Advocacy: Advocate on behalf of students with faculty and staff, coach students to self-advocate.
Summer Bridge: Design and lead supplemental instruction sessions for Summer Bridge course July-August. Assist in planning and day-to-day operations of 5-week academic residential program. Design and lead several program activities.
ADDITIONAL EXAMPLES OF WORK PERFORMED:
Specialized workshops and cultural activities: Design, present, and evaluate 6-8 student academic support workshops per year, often in collaboration with on- and off-campus community partners; plan and accompany student participants on cultural, academic, and leadership activity events 2-4 times per year.
Project planning and maintenance: Maintain program website, social networking sites and/or program newsletter to support necessary advertisement and communication of program activities. Plan, prepare, and implement retention initiatives to meet TRIO/SSS mission and objectives. Maintain partnerships with workshop co-sponsors, create new programming as needed
Collaborative and ongoing training activities: Participate in at least one college committee, cross-departmental training, or discussion group per academic year; consult, collaborate and advise on programming and student issues with campus departments (faculty, Student Financial Services, Admissions, Disability Services, Counseling, Career Services, Multicultural Student Services, etc.)
Professional development activities, program assessment, case notes on database and in student files, other documentation for federal grant support.
All other duties as apparent or assigned by supervisor.
Note: This position is a .833 FTE working 10 months (from July through April).
Bachelor's degree and three (3) years full-time related work experience.
Ability to establish rapport with students from diverse backgrounds, including first-generation, low income students of color, students with disabilities.
Experience with counseling, advising, teaching, and/or student development theories.
Master's degree in education, student affairs or counseling related field.
Ability to keep accurate and timely records of student contacts.
Ability to communicate effectively orally and in writing.
Familiarity with student information systems, advising management, financial aid or other higher education software.
Experience coaching students using academic skills development strategies.
Experience with TRIO or other educational opportunity programs and populations served.
Knowledge of financial aid sources, documents, and basic rules.
Knowledge of FERPA and related confidentiality guidelines.
Ability to be attentive to details, show initiative, be accurate, be precise.
Ability to lead; work in a team environment; and work independently with little supervision.
Ability to reason/analyze; maintain confidentiality; and demonstrate patience, understanding with first-generation, low income students.
Ability to organize workflow; manage multiple projects; handle frequent interruptions.
Ability to speak bilingually preferred in Hmong, Somali or Spanish.
Augsburg University is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, age, national origin, familial status, disability, veteran status, sexual orientation, gender identity, gender expression, marital status or public assistance status.
Applicants MUST submit the following documents:
Three Professional References
When entering reference information please use professional references (including one past or present supervisor).
Augsburg University offers more than 50 undergraduate majors and nine graduate degrees to more than 3,500 students of diverse backgrounds. The student-faculty ratio is 13:1 and is characterized by strong teaching in small classes.
The University's Mission
Augsburg University educates students to be informed citizens, thoughtful stewards, critical thinkers, and responsible leaders. The Augsburg experience is supported by an engaged community that is committed to intentional diversity in its life and work. An Augsburg education is defined by excellence in the liberal arts and professional studies, guided by the faith and values of the Lutheran church, and shaped by its urban and global settings.
Located in the heart of the Twin Cities, Augsburg’s main campus surrounds Murphy Square, the oldest park in Minneapolis. The University of Minnesota West Bank campus and the University of Minnesota Fairview Medical Center are across the street from Augsburg, with the Mississippi River and the Seven Corners theatre district just a few blocks away.
The 23-acre campus consists of a mix of historic and newer buildings that reflect the contemporary needs of the academic pr...ograms. Augsburg’s newest signature academic building, the Hagfors Center for Science, Business, and Religion, opened for classes January 8, 2018. In addition to its Minneapolis campus, Augsburg has a location in Rochester, Minnesota, and maintains international sites and staff in Mexico, Nicaragua, and Namibia.